Reference #: 3621
Overview
Join a Team That Changes Lives
For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.
Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.
At Elwyn, we take care of you while you care for others. We offer:
Generous Paid Time Off
Comprehensive Medical/Dental/Vision Benefit Packages
Earned Wage Access/On-Demand Pay
Paid On-the-Job Training
Tuition Reimbursement
Career Advancement Opportunities and Growth
Flexible Schedules
Retirement Savings Plan
Join us and be a part of something bigger. Apply today.
Job Description
POSITION SUMMARY: Under the direction of the Executive Director, the Director of Case Management oversees the development and implementation of Active Treatment and programming across designated IDD department programs and provides support to all assigned Qualified Intellectual Disabilities Professionals (QIDP) who are primary advocates for individuals supported and a part of the leadership team. The Director of Case Management is also responsible for the development and implementation of policies and procedures, and oversight of service provision under applicable regulations.
DUTIES AND RESPONSIBILITIES:
Provide oversight of the continuous and aggressive Active Treatment program development in the ICFs/IID
With support from the Quality Improvement Department, train QIDPs on the role of primary advocate for individuals supported; the process of assessing for, developing, integrating, coordinating and monitoring the Active Treatment program, interdisciplinary team meetings, comprehensive functional assessments, development and implementation of the Individual Program Plan (IPP) with specific training objectives, interventions toward increased independence, continuous review and revision of goals; and implementation of the individual transition planning with the integration of the medical care plan into the IPP
Monitor and supervise the QIDP work implementation throughout all ICFs/IID to ensure on-going survey readiness, and development of plans of correction in regard to including but not limited to survey reports and incident management for programmatic areas, including individual-specific incidents
Oversee the training of all personnel implementing IPPs
Ensure the completion of documentation within regulatory guidelines of the quarterly pharmacist reviews of medication regimens
Provide oversight of the QIDPs' development and maintenance of individual records for residents' health care, active treatment, social information, and protection of rights, ensuring that the records are kept confidential and that release of any resident information, including obtaining and maintaining consents necessary, are released according to applicable regulations and laws
Develop and implement a comprehensive case management plan across ICFs/IID and campus day programs for consistency of programming and training
Provide supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline and termination
Ensure that building safety routines are trained to individuals supported
Assist the Operations Manager to ensure use of Personal Protective Equipment (PPE), sanitation and hygiene by personnel, by taking immediate action to correct any identified hazards
Ensure QIDPs are using and updating the electronic health record (EHR)
Through review and delegation, ensure required staffing and efficient scheduling of QIDPs for all assigned areas, along with accurate accounting of staff time and processing of payroll
Interpret agency and program philosophy and establish standards of excellence for assigned program staff
Develop and implement systems for ensuring programmatic compliance in assigned areas including but not limited to ICF residential programs and campus day programs
Participate in Supports for Living (SFL) Quality Improvement Department activities, including implementing Office of Developmental Programs' (ODP) quality assurance/quality improvement requirements in assigned areas
Perform on-call duties off hours as assigned, providing guidance and support to managers and staff per established on-call and operational policies and protocols
Continuously improve operations through actions including but not limited to encouragement and utilization of feedback from individuals supported, staff, families, peers and other stakeholders, response to audit results, implementation of established best practices in program planning, and identification and prevention of potential problems
Share information and lessons learned toward continuous improvement with peers and administration for the benefit of all programs
Create and foster a positive workplace culture of support, encouragement and growth by creating shared vision and clearly communicating that vision, by having open and transparent communication, by recognizing the accomplishments of those they lead, and by being aware of the training and development needs and aspirations of those they lead
Provide leadership assistance across various programs as needed
Must maintain certification as a Certified Investigator and complete investigations of incidents as assigned
In conjunction with all ICF/IID leadership, notify staff, as applicable, of any new policies and procedures in a timely manner
Plan, facilitate, lead, and actively participate in program/administrative meetings, staff meetings, and meetings with all other departments across the organization as needed
Perform cardiopulmonary resuscitation (CPR), and crisis intervention using agency-trained protocols
Perform other duties as assigned
IMMEDIATE SUPERVISOR: Executive Director ICFs/IID and Quality Initiatives
EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:
CONTACTS: Elwyn staff, individuals supported, parents, guardians, community agency representatives, providers, government officials & vendors
DIRECT REPORTS: Qualified Intellectual Disability Professionals (QIDP)
EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:
At least one year of experience working directly with persons with intellectual disabilities or other developmental disabilities AND is either a human services professional possessing at least a bachelor's degree in a human services field, including but not limited to sociology, special education, rehabilitation counseling, psychology, all professional disciplines (e.g., Occupational Therapist, Physical Therapist, physical therapy assistant, speech-language pathologist, audiologist), academic disciplines associated with the study of human behavior (e.g., speech communication, gerontology), human skill development (e.g., counseling, human development), humans and their cultural behavior (e.g. anthropology) or study of human condition such as literature, the arts OR a physician and surgeon, or a osteopathy physician and surgeon, a registered nurse
Master's degree preferred
Three (3) years of experience as QIDP
Seven (7) years of supervisory experience
Three (3) or more years of experience with ICF/IID regulations required; additional experience with Department of Human Services and/or Older Adult regulations p
