Company Overview:
Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team.
Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology.
The Regional Vice President will lead operations for Allied Universal® Technology Services throughout the Northeast Region, setting strategic direction to drive growth and operational excellence. This executive role builds strong relationships with internal and external stakeholders, champions the Allied Universal culture, and ensures all regional objectives are achieved. The Regional Vice President (RVP) is accountable for delivering exceptional customer satisfaction, meeting financial targets, and cross-functionally working with sales to drive regional growth.
RESPONSIBILITIES:
Strategic Leadership, Operational Excellence and Financial Management
Develop and execute the regional strategy to support revenue growth, profitability, and market expansion
Oversee regional branch operations to ensure consistent, high-quality service delivery and compliance with all company and regulatory standards
Improve operational efficiency through process improvements, resource optimization, and standardization
Own full P&L responsibility, including forecasting, budgeting, margin performance, financial reporting, and collections
Monitor key performance metrics and adjust strategies to achieve financial and operational targets.
Team Leadership & Customer Experience
Lead, coach, and develop regional leadership and the operations team, including project management, installation and service
Foster a culture grounded in safety, accountability, customer service, and operational excellence
Partner with HR to recruit, retain, and develop top talent across all functional areas
Ensure the delivery of world-class customer service across pre-sales engineering, installation, integration, and post-implementation support.
Build strong relationships with key clients and partners to strengthen retention and drive new opportunities
Serve as escalation point for high-visibility accounts and complex customer issues
Cross-Functional Collaboration
Support enterprise initiatives such as strategic account management, technology innovation, and national program deployment.
Coordinate with national operations on large-scale or multi-region customer projects.
QUALIFICATIONS (MUST HAVE) :
Must possess one of the following:
Bachelor's degree in Business or a related field with ten (10) years of management experience
Associate's degree in Business or a related field with twelve (12) years of management experience
High School diploma with fifteen (15) years of management experience
Minimum of seven (7) years of experience in leadership roles with direct P&L oversight within a professional services delivery organization
Proven expertise in influencing and leading change across complex, multi-priority environments
Results-driven and accountable, consistently exceeding targets and driving operational excellence
Strong relationship management, with the ability to engage and influence senior executives and stakeholders
Demonstrated leadership in building, inspiring, and retaining high-performing teams
Track record of fostering collaboration and resolving conflicts to achieve business results
Advanced analytical and problem-solving abilities; skilled in leveraging data and market insights for strategic decision-making
Adaptable in fast-paced settings, effectively managing multiple initiatives and shifting priorities
Exceptional organizational, teamwork, and leadership development skills
Clear and persuasive communicator, adept at cross-functional collaboration in global, matrixed organizations
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Experience working with SAP, ServiceNow, Salesforce and/or WeSuite
Six Sigma certification
An advanced degree, such as an MBA
Experience in the development and analysis of a Request for Proposal (RPF's)
High-level technical understanding of products and solutions in the electronic security industry
COMPENSATION AND BENEFITS:
Base range $150,000-$190,000 (depending on experience and location), 35% bonus opportunity, auto allowance, equity package
Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Executive Flex Time Off Plan
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Job ID: 2025-1481474
Location: United States-Massachusetts-Town of Wilmington
Job Category: Management
