Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Manager, Strategic Finance & Insights is a key contributor focused on subscriber and financial performance for C&P and Corporate leadership. Primarily responsible for working cross-functionally to collect and analyze data to identify trends in customer activity and profitability utilizing a variety of data sources. Retrieves, analyzes, and summarizes business, operations, customer, product and/or economic data to develop business intelligence, optimize effectiveness, and support decision-making. Contributes to key business decisions by performing analyses that inform strategy. This includes building forward-looking subscriber and financial projections, performing deep dive analyses to understand drivers of key business trends, and developing frameworks to drive strategy for new and existing customers by balancing business priorities with customer activity and profitability. Develops processes and procedures to drive efficiencies. Potential for high visibility and opportunities to present to C&P executive leadership.
Job Description
Core Responsibilities
Analyze and aggregate complex customer data to identify trends and insights in activity that inform executive decision making
Generate and distribute on-going performance reports for executive review; includes opportunities to present to leadership
Collaborate with Finance, Business Intelligence, and Sales & Marketing teams to ensure alignment on customer performance analytics
Provide cross-functional support for ad-hoc analysis of customer and financial trends
Lead discussions with business leaders and stakeholders to define data and analysis requirements
Build forward looking financial and subscriber models for emerging business or product strategies
Advise on data relevance and identify alternative sources to fulfill analytical needs
Oversee analysis of large datasets to extract actionable insights using self-service tools
Query data from platforms such as Teradata and SQL Server, and integrate data from multiple sources to complete analysis (Essbase, NSD, Rosetta)
Conduct exploratory data analysis and hypothesis testing to identify key business drivers
Support ad-hoc analyses related to business performance from CFO and other executives
Present findings through clear, narrative-driven presentations and effective visualizations to senior leadership
Promote a culture of excellence, data-driven decision-making, intellectual curiosity, and collaboration
Stay current with emerging trends in analytics and apply relevant innovations to business challenges
Explores opportunities to integrate AI-tools into analytics approach
Exercise independent judgment and discretion in matters of significance
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Data Analysis; Financial Performance Analysis; Storytelling
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Job Family Group: Enterprise Analytics & Data Intelligence
