Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Position Summary
The Associate Director, Contract Management will be the site-level single point of governance accountable for the IFM (Integrated Facilities Management) Service Provider scope of work. This position will oversee all facilities services and develop annual budgets for services including maintenance (hard services), hospitality (cafeteria, catering, office coffee, vending, special events, reception, etc.) housekeeping, pest control, mail, shipping and receiving, space planning and lab services (where appropriate). The position is responsible for the governance, monitoring, and assurance of all aspects of the facilities management scope of services to ensure a consistent and cost-effective service delivery that meets the service delivery needs of the facility and the IFM Service Provider. The position will report to the Senior Regional Director, Facilities Operations (Lawrenceville & Princeton Pike, NJ).
Key Responsibilities
Align objectives, implement, and govern the Integrated Facilities Management (IFM) contract at the site level, acting as the single point of contact to develop and maintain positive relationships with the Service Provider for all facilities management services
Oversee a portfolio of facilities services such as maintenance (hard services), hospitality (cafeteria, catering, office coffee, vending, special events, reception, etc.) housekeeping, pest control, mail, shipping and receiving, space planning and lab services
Facilitate and resolve site-specific governance issues with the IFM Service Provider to ensure compliance with company policies, rules and regulations to minimize risk, escalating as needed within the broader matrix organization
Represent the company's interests while overseeing service delivery and maintaining and growing relationships with the Service Provider, modifying the service deliverables as needed in alignment with the evolution of business needs
Review and approve service provider Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) metrics and procedures to ensure consistent excellence in performance and delivery of services including measurable value-add, innovation, and continuous improvement
Review and manage contract documents to ensure consistency and adherence with master contract and company corporate standards
Develop and maintain accountability for site annual operating expense budgets
Develop and manage the annual site IFM services facility budget baseline, annual budget, and assumptions with Service Provider, including direct controllable and indirect non-controllable contract service expenses, preventative maintenance costs, project costs, rental expenses, energy management expenses and project/capital items
Participate and maintain accountability for the site invoice reconciliation process (in a pass-through commercial model) and shared savings financial management
Develop mutually beneficial relationships and execute governance processes with the IFM Service Provider and internal stakeholders such as Facilities Operations, site customers, local and regional Finance, EHS, Quality, Procurement, Human Resources, Global Facilities Services, and Global Energy
Qualifications & Experience
Bachelor's degree in Business Administration, Engineering, Finance, Planning or related field strongly preferred
5+ years operational experience in a pharmaceutical R&D or laboratory environment or equivalent regulated industry, inclusive of integrated facility services and Hard Services management
Extensive contract negotiation and management experience for facilities-related services; experience overseeing a performance-based IFM contract strongly preferred
Demonstrated experience effectively managing financial aspects of facilities operations and services including budgeting (with a proven ability to manage multi-million dollar budgets) forecasting, accounting, and analysis of variances
Strong experience managing external business partners and vendors across various disciplines and geographies
Demonstrated ability to manage across functional lines and deliver results in a matrix organization
Demonstrated ability to write strong reports, manuals, executive-level presentations, and articles as well as an ability to analyze and interpret complex business documents
Demonstrated leadership and problem-solving skills to enable effective resolution of complex, sensitive issues across all functions and levels of the organization
Demonstrated strong interpersonal, communication, customer service, negotiation and analytical skills
Demonstrated Health & Safety knowledge (IOSH minimum) as well as familiarity with GxP requirements.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
Princeton - NJ - US: $157,170 - $190,457
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy @type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Company: Bristol-Myers Squibb
Req Number: R1597155
Updated: 2025-11-23 01:19:01.549 UTC
Location: Princeton-NJ
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
