Employment Services Specialist 2025-02832
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Employment Services Specialist 2025-02832
Salary
$24.78 Hourly
Location
Laramie, WY
Job Type
Permanent Full-time
Job Number
2025-02832
Department
Department of Workforce Services
Division
Employment & Training - Laramie
Opening Date
11/20/2025
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
EHEM07
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Under general supervision,provides customer service to individuals seeking employment and training assistance,ensuring their eligibility, qualifications, and service needs are accurately identified. Supports employers by developing and meeting workforce needs, filling open positions, and delivering information about Department of Workforce Services (DWS) programs and coordinated agency services.
In addition to compensation, employment at the Department of Workforce Services provides the following:
Culture of public service and a commitment to work/life balance
Eligibility for Public Service Student Loan Forgiveness
Health, Dental, and Vision Insurance
State Retirement plan and additional savings opportunities
Paid vacation, sick leave, and holidays
For additional information regarding the benefits package, please visithttps://ai.wyo.gov/for-job-seekers/benefits (https://ai.wyo.gov/for-job-seekers/benefit-information)
Human Resource Contact: kelly.gayer@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
Provides services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations.
Develops, manages, and monitors a caseload of participants enrolled in state and federal programs.
Confers with employers to develop and fill employment and vocational training openings.
Refers applicants to employment or other community resources.
Assesses and evaluates client skills, education, and training.
Assists, directs, and counsels claimants and job applicants.
Interviews, assesses, and evaluates customers to meet employment, training, and vocational needs.
Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting.
Assists, directs, and counsels business customers on the multitude of DWS coordinated business services, training grants, and resources.
Provides on-site visits to businesses to understand employer needs, operations, and job openings.
Organizes and participates in community events designed to connect business needs and job seekers and advance DWS services to both.
Works with Program Staff to ensure compliance with Department of Labor case management standards.
Refers applicants to employers and follows up on the hiring process.
Provides excellent customer service to internal and external customers.
Provides employment services to people who may have significant barriers to employment.
Qualifications
PREFERENCES/**AGENCY REQUIREMENTS:
Preference may be given to those with case management experience.
Preference may be given to candidates with experience working in federal programs.
Preference may be given to candidates with customer service experience.
Preference may be given to candidates with experience building and maintaining relationships with community partners.
**Must have a valid driver's license.
KNOWLEDGE:
Knowledge of state and federal statutes relative to employment and training
Knowledge of departmental policies and procedures.
Knowledge of labor market information in the local area as well as statewide.
Knowledge of area partners and service providers and how to coordinate with them to provide quality services and referrals.
Knowledge of administering and interpreting various intelligence, interest, skills and proficiency tests.
Knowledge of public speaking and record keeping.
Knowledge of how to establish appropriate rapport with other agencies, case workers, businesses, applicants and government agencies.
Knowledge and use of tests and other assessment tools to assist customers in determining occupational and career choices.
Ability to work with community members and leaders to promote economic development in the area.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Business or Human Services)
Experience:
0-1 year of progressive work experience (typically in Business or Human Services)
OR
Education & Experience Substitution:
3-4 years of progressive work experience (typically in Business or Human Services)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Some travel may be required
NOTES:
FLSA: Non-Exempt
The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (https://www.e-verify.gov/) , including your rights and responsibilities.
Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
Offers of employment will be contingent upon the successful completion of a background check.
Supplemental Information
053-Department of Workforce Services - LWC - South Central Region - Laramie Office
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
