We're here for one reason and one reason only - to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet.
Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows.
Job Description
Position Summary
The Senior Cellular Therapy Account Manager will be field-based and will be responsible for building and developing professional relationships, serving as the account lead, within targeted academic hospitals and surrounding physicians to ensure the successful introduction and appropriate use of our product.
This role will report to the Senior Marketplace Director for a specific region.
The key stakeholders for this role are those who make key cell therapy treatment decisions (cell therapy specialists/transplanters, ATC-based Lymphoma & Leukemia specialists, community-based lymphoma & leukemia specialists and supporting staff to enable successful cell therapy).
Key Responsibilities (included but are not limited to):
Demand Generation:
Demand generation is the primary responsibility of this role by engaging with healthcare providers (including internal treating physicians, internal referring physicians, and key community physicians) on the benefits of Kite CAR T as a treatment path versus other treatment options for appropriate patients.
Drive day to day demand generation activities including providing consistent coverage, meeting frequency target, and achieving overall sales goals.
Responsible for identifying and mapping out patient referral pathways within the hematology networks in the assigned territory and facilitating patient access to treatment within the ATC and/or referral network.
Articulate target patient profile and provide product education to drive demand for Kite CAR T therapies to physicians within the ATC and surrounding network(s). Differentiate Yescarta/Tecartus versus alternative options through approved messaging.
Develop, maintain, and monitor sales progress and action plans by leveraging available tools, as well as making adjustments as needed, to achieve sales targets and related KPIs in assigned territory.
Educate and ensure ATC comfort with CAR T process to avoid barriers in utilization.
Provide clinical instruction to clinical staff (e.g., AE Management Guide, Product Insert [PI]).
Help Key Account Director educate customers at treatment center on CAR T access / reimbursement protocols across insurance @types as needed.
Record field activities in CRM.
Support promotional activities such as peer-to-peer speaker programs, represent company and brand at professional scientific events, and promote company products as well as invite customers to speaker programs, peer-to-peer discussions, and other relevant unbranded and branded events.
Account Engagement:
Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account.
Build and develop professional relationships within targeted academic hospitals to ensure the successful introduction and use of Kite products.
Collaborate and help prioritize Key Account Director efforts supporting ATC demand enablement. This can include creating and executing account plans, and commercial strategy within the territory to help grow class and brand share. Ensure the Account Plans align to local strategic pillars and key priorities for Cell Therapy as well as accounts for the local dynamics of the territory.
Facilitate and provide timely feedback to appropriate teams and management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities.
Collaborate and develop effective relationships with the ATC's HQ, Medical teams, treaters, referrers, and key decision makers / influencers.
Gather and share customer insights, providing timely follow-up on commitments and requests.
Assist in the identification and resolution of issues and opportunities.
Manage ongoing compliance-related activities at the ATC (e.g., REMS Program, periodic audits) once the ATC is operational and work with the ATC Onboarding Director for site authorization.
Patient access and reimbursement support
Identify and map patient referral pathways within the hematology networks in your territory and facilitate patient access to treatment.
Provide support as needed to the Kite Konnect Case Managers who will lead individual patient case management and process support. Examples include:
Educate on patient registration process (Kite Konnect) and any other administrative steps required for registration.
Build awareness of patient and caregiver travel and lodging support.
Support office staff with specific reimbursement patient case resolution.
CAR-T Process Support
Maintain visibility over the entirety of the patient journey.
Manage incoming patient to ATC to ensure treatment team is prepped.
In collaboration with HQ and Medical teams ensure successful coordination of cell journey and patient access, utilizing patient health information (PHI) when needed.
Work with Kite Konnect Case Manager and Medical to communicate with appropriate parties when and if any disruption in a patient-specific cell therapy journey occurs.
Manage and address cancelations as needed, especially those occurring pre-apheresis.
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Other Responsibilities:
Advise ATC Onboarding Director when onboarding new ATC sites, assist in authorizing new FACT and non-FACT treatment centers as needed.
Support customer awareness of the CAR T Process, available patient support, and the ATC Expansion, and 3rd Party Payor Access as needed.
In coordination with Case Manager, work with treatment physicians, administrative staff, and other staff. Coordinate with ATC staff as patient goes through collection, reprogramming, and infusion phases.
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Legal/Regulatory
Operate in compliance with all laws, regulations and policies at all times. Protect personal identifier data of patients.
Basic Qualifications:
Doctorate and 2+ years of relevant experience OR
Master's and 6+ years of relevant experience OR
Bachelor's and 8+ years of relevant experience
Preferred Qualifications:
Proven track record of high performance.
Demonstrates initiative taken and has a willingness to work hands-on and with a sense of urgency, in a fast-paced, entrepreneurial environment.
Has a passion for commercializing breakthrough medicines, a strong competitive and commercial mindset, robust scientific acumen and a patient centric approach.
Possesses a long term, strategic understanding of the oncology market, ideally in cell therapy
Strong business acumen and ability to evaluate and apply data to inform decision making.
Experience with managing large accounts including strategic planning, problem solving and execution.
Launch experience within academic hospitals preferred.
Prior experience in a hematology or oncology specialist therapy area is preferred, however not mandatory.
Strong interpersonal skills with the ability to lead and build working relationships internally and externally. Must be able to develop strong relationships with key opinion leaders.
Proven expertise in building interpersonal relationships, along with strong influencing and negotiating skills.
Proven experience in account planning and cross-functional account management approach.
Self-motivated and able to work with a general level of autonomy and independence.
Familiar with industry trends and remain current with competitors' resources and practices.
Demonstrates solid analytical skills, be able to identify and understand moderate to complex issues and problems and interpret information in a manner that provides appropriate recommendations.
Able to efficiently work in cross-functional teams.
Possesses a graduate or master's degree and relevant sales experience within the pharmaceutical or healthcare industry.
Requires some overnight travel - 25%.
Competencies:
Customer Focus, Action Oriented, Resourcefulness, Plans & Aligns, Ensures Accountability, Drives Results, Collaborates, Interpersonal Savvy, Builds Networks, Communicates Effectively, Persuades, Instills Trust, Being Resilient
The salary range for this position is: $177,905.00 - $230,230.00. Kite considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune system's ability to recognize and kill tumors. Kite is based in Santa Monica, CA. For more information on Kite, please visit www.kitepharma.com . Sign up to follow @KitePharma on Twitter at www.twitter.com/kitepharma .
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Kite Pharma is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' (https://www.eeoc.gov/employers/eeo-law-poster) poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT (http://www.dol.gov/whd/regs/compliance/posters/eppac.pdf)
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Kite Pharma will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Kite Pharma provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Kite Pharma Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Change The World With Us
Everyone at Kite is grounded by one common goal - curing cancer. Every day, we aim to establish a direct line between that purpose and our day-to-day work.
We are creating Kite together, with the recognition that the best teams are built by the best people. We maintain an attitude of curiosity, and creativity with each challenge as we develop a new market for cancer therapies. We appreciate and respect one another, and most importantly, we don't take success for granted.
While we've come a long way to make what others viewed as impossible, possible, we know one thing is certain. Today is just the beginning.
