Customer Service Associate 1

Dollar Tree • West Roxbury, MA • 2h ago

We?re seeking a Customer Service Associate to join our team and deliver
a great shopping experience for every customer. Duties include, but are
not limited to, the following: Assist customers with questions and
recommendations Manage sales transactions while working assigned cash
register Maintain security of cash and protect company assets Keep the
store well-stocked, and recover merchandise Receive merchandise and help
with unloading trucks, stock replenishment in accordance with
productivity standards Ensure a positive, safe, and respectful
environment while maintaining professional and friendly interactions
with customers, associates, and leaders Responsible for maintaining the
cleanliness throughout the store, including cleaning and restocking
bathrooms, sweeping and mopping floors, taking out the trash, and
ensuring all areas are neat and presentable Other duties as assigned*
High school diploma or equivalent is preferred Previous customer service
experience in retail, hotel, restaurant, grocery, or drug store
environment is highly preferred Ability to follow instructions and
interpret operational documents is required Must be able to lift between
30 and 50 lbs. from floor to above shoulder height and meet demands of
frequent walking, standing, stooping, kneeling, climbing, pushing,
pulling, and repetitive lifting Excellent customer service and
relationship management skills are required Strong organizational and
communication skills are required Strong problem-solving and
decision-making skills are required

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