IT Manager III - Technical Delivery Manager Digital Banking

Western Alliance Bank • Grove City, OH • 39min ago

Job Title:
IT Manager III - Technical Delivery Manager Digital Banking
Location:
Block 23
What you'll do:
As an IT Manager III (Digital Technical Delivery Manager) you'll play a central role as a Subject Matter Expert (SME) in The Digital Banking domain for all system processes overseeing the successful implementation of digital banking solutions. In this role you'll manage teams, coordinating with business partners, vendors and internal stakeholders to ensure the delivery of projects for Digital Banking align with strategic goals, architectural standards and maintain the security posture on time and on budget. Additionally, this role will collaborate with internal business partners to proactively address ongoing customer needs and ensure rapid resolution to open issues. In this role you will foster a collaborative environment with focus on continuous improvement and delivery of working software.
As the IT Manager III, you'll also participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals
Manage teams responsible for delivering digital banking solutions.
Supervise solution and system implementations to ensure they align with strategic goals and architectural requirements.
Administer the release process, ensuring features correspond with planned releases and addressing dependencies and conflicts across teams while maintaining compliance with WAB's SDLC standards
Collaborate with other technology teams to coordinate interdependencies, resolve issues, and recognize overlap among teams and applications.
Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.
Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.
Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.
Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.
What you'll need:
7+ years of related experience in IT--App Support, IT--Development, IT--Networking or similar field.
Bachelor's degree in related field required.
Demonstrated track record of successful Digital Banking solution deployments (In house developed or commercial products), supported by real-world project outcomes.
Previous leadership experience required.
Intermediate knowledge of general Financial Services or Banking is preferred.
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services.
Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.
Advanced speaking and writing communication skills.
May

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