Description
Introduction
Do you want to join an organization that invests in you as a(an) Administrative Assistant? At Texas Back Institute, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
Texas Back Institute offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Administrative Assistant like you to be a part of our team.
Job Summary and Qualifications
The Administrative Assistant provides high-level administrative and operational support to clinic. This position serves as the primary liaison for internal and external stakeholders-including implant companies, attorneys, vendors, hospitals, departments and referring physicians-ensuring that all communications, schedules, and documentation are accurate, timely, and handled with the highest degree of professionalism and discretion.
Key Responsibilities:
· Provide comprehensive administrative and clerical support to physicians, including preparing, typing, composing, and proofreading correspondence and clinical documents.
· Manage and synchronize physician calendars (clinical, surgical, personal, and travel), ensuring all obligations are aligned and conflicts are proactively resolved.
· Act as the primary contact for implant companies, vendors, legal partners, and professional colleagues, representing the physicians with professionalism and accuracy.
· Coordinate and facilitate Zoom, Webex, and in-person meetings, including invitations, supporting materials, and technical setup.
· Handle incoming calls, faxes, mail and correspondence, routing appropriately and ensuring all communications are documented and indexed correctly.
· Compile and summarize data for reports, metrics, and project tracking; maintain accurate records in alignment with clinic standards.
· Assist in the development and implementation of budgets, office procedures, and operational plans, ensuring efficiency and compliance with organizational policies.
· Monitor and maintain office supplies and equipment, ensuring readiness and adequacy for daily operations.
· Assist in scheduling referrals, new patients, and rescheduling patient appointment.
· Coordinate all physician travel and conference/events logistics, including registration, itinerary management, lodging, transportation, and presentation materials; ensure all related invoices, reimbursements, and documentation are processed accurately and on time.
· Assist with invoicing, reimbursement, and reconciliation in coordination with accounting and administrative leadership.
· Collaborate with colleagues and leadership to support a high-performing, patient-focused environment.
· Maintain strict confidentiality of patient, physician, and organizational information.
· Practice and adhere to the Code of Conduct philosophy, Mission, Vision, and Values in all interactions and decisions.
· Perform other duties as assigned in support of the practice, leadership, and its physicians.
Knowledge, Skills, and Abilities:
· Strong understanding of business administration functions and workflows.
· Advanced proficiency in Microsoft 365 (Outlook, Excel, PowerPoint, Teams, SharePoint), Adobe Acrobat Pro, and Windows-based systems.
· Demonstrated organizational and problem-solving skills, with the ability to manage multiple high-priority tasks efficiently and accurately.
· Proven ability to work independently with minimal supervision, taking full ownership of responsibilities and following through to completion.
· Exceptional critical-thinking and decision-making skills with the ability to proactively anticipate needs.
· Demonstrated adaptability and resilience in a fast-paced, high-volume environment with frequent changes and tight deadlines.
· Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with physicians, staff, vendors, and external partners.
· Professional written and verbal communication, including the ability to draft correspondence, compile summaries, and prepare polished presentations.
· Ability to maintain a positive and composed demeanor under pressure, balancing multiple priorities without compromising quality.
· High commitment to confidentiality, discretion, and integrity in handling sensitive information.
· Skilled in the operation and maintenance of standard office equipment (printers, copiers, fax machines, scanners).
· A proactive team player who contributes to a culture of collaboration, accountability, and continuous improvement.
Preferred Experience:
· Previous experience as an Administrative Assistant supporting senior executives or physicians in a high-level, fast-paced environment.
· Background in healthcare administration, medical specialty, or surgical practice preferred.
· Experience with EHR or practice management systems (e.g., Centricity/Anthea) is a plus.
Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. ?In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Administrative Assistant opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
