Summary This position is located at the Puget Sound VA Medical Center, located in Seattle, WA. Responsibilities Customer Service Show courtesy, respect, and a positive attitude for patients, coworkers, and the public Provide assistance to customers with questions or concerns, provide service recovery Patient Care Set up operatory for planned dental procedure and clean dental unit for timely turnover Handle instruments safely, accurately, and efficiently Provide routine oral prophylactic care to include application of fluoride solutions Provide gross debridement Provide scaling/root planning and periodontal supportive treatment Work with Staff Periodontist on the treatment and recall of periodontal patients Clean dental prostheses, fixed and removable Manage dental recall system, referring patients to the doctor for additional care when needed Apply desensitizing and sealant materials as directed by the dentist Make impressions for fluoride carrier trays Administer topical anesthetics Administer local anesthetic consistent with care being provided Accomplish all procedures within standard infection control protocols Patient Education Provide patient education appropriate to the veteran's needs and oral condition Prepare and provides individual and group oral health care instruction to patients and caregivers Dental Imaging Characterize images by diagnostic quality, accurately oriented and exposed Use dental imaging safety techniques and minimize retakes Infection Control and Equipment Sterilization Demonstrate proper infection control procedures in setting up and cleaning up operatory Prepare instruments for sterilization by SPS standards Prepare instruments in a manner that does not delay clinical care Demonstrate proper infection control procedures in exposing images Clerical Functions Assist patients in scheduling appointments Assist in filling gaps in the schedule due to late cancellations and failed appointments Chart findings, treatment plans, and treatment provided in patient records Information Management Maintain patient confidentiality per HIPAA with written and verbal information Follow computer security regulations Patient Safety Modify care as appropriate for patient's age and abilities (patient transfer and position) Provide accurate and understandable instructions to patients Participate in patient identification and time out per VA/Joint Commission requirements Monitor patient condition during treatment, being alert for signs of physical distress Employee Education Comply with Employee Education and TMS requirements Complete mandatory annual safety training sessions Work Schedule: Monday - Friday 7:30am-4:00pm Compressed/Flexible: Available upon request Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement. BASIC REQUIREMENTS Citizenship. Citizen of the United States. Education. Associate Degree or higher in an accredited dental hygiene program. This program must be accredited by the American Dental Association's Commission on Dental Accreditation (CODA). Education completed outside of the United States must be considered at least equivalent to that gained in CODA accredited United States programs and would enable the candidate to sit for the National Board Dental Hygiene Examination, which is administered by the Joint Commission on National Dental Examinations. Licensure. Applicants must be currently licensed to practice as a dental hygienist with a full, current, and unrestricted license in a State, Territory, or Commonwealth of the United States, or the District of Columbia. Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. Accredited dental hygiene programs contain curriculum addressing radiologic procedures which will meet the requirement for certification as dental radiographers. Exception. Non-certified applicants, who otherwise meet the eligibility requirements for licensure, may be given a temporary appointment as a graduate dental hygienist under the authority of 38 U.S.C. § 7405(c)(2)(B) for a period not to exceed 2 years. Failure to obtain certification during this time period may result in termination of employment. English Language Proficiency. Dental hygienists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). GRADE REQUIREMENTS Grade Determinations. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. GS-5 Dental Hygienist Experience. None beyond the basic requirements. GS-6 Dental Hygienist Experience. At least 1 year of experience at the next lower grade level. AND Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs: 1. Knowledge of oral prophylactic, therapeutic, and preventive procedures for periodontal diseases, or inflammation, or on patients with other medical and/or dental problems; 2. Ability to use communication techniques to encourage and inform individuals and groups; and 3. Knowledge of dental methods and techniques used in performing intra and extra oral procedures. GS-7 Dental Hygienist Experience. At least 1 year of experience at the next lower grade level that demonstrates the clinical competencies described at that level. AND Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: 1. Knowledge of oral pathology to include disease of the hard and soft tissues, disorders of tooth structure, developmental and congenital anomalies, salivary gland disorders, symptoms of infectious disorders, and appropriate protocols; 2. Practical knowledge of medical diseases, conditions, and chronic degenerative diseases as they relate to dental health and treatment; and 3. Knowledge of radiographic exposure techniques in order to produce radiographs of high diagnostic quality. GS-8 Dental Hygienist Experience. At least 1 year of experience at the next lower grade level that demonstrates the clinical competencies described at that level. AND Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-7 level, the candidate must demonstrate the following KSAs: 1. Knowledge of state of the art preventive dentistry measures for patient instruction and training; 2. Knowledge of anatomy and physiology in order to interpret the examination request accurately; to understand the functioning and interrelationship of the various anatomical structures appearing on the radiographic image and the various stages of the examination to judge the acceptability of the radiograph for diagnostic use; and to present for viewing; 3. Skill in providing individual and group oral health care instructions to inpatients, outpatients, Nursing Home Care Unit patients, etc.; and 4. Knowledge of VA, The Joint Commission (TJC), Occupational Safety and Health Administration (OSHA), and related regulations and guidelines pertaining to dental matters. GS-9 Dental Hygienist Experience. At least 1 year of experience at the next lower grade level that demonstrates the clinical competencies described at that level. AND Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-8 level, the candidate must demonstrate the following KSAs: 1. Knowledge of hygiene procedures to explain the process and indication, complications and expected treatment outcomes for each. 2. Knowledge of proper usage of dental radiography equipment, radiation safety, assessment of proper image capture and interpretation of films. 3. Knowledge to select appropriate available fluoride products and indications/limitations for safe and proper application. 4. Skill in detecting plaque and calculus, dental abnormalities/pathologies, assessing inflammation and providing safe instrumentation for each procedure. 5. Skill in educating patients and caregivers on periodontal disease, wellness, health maintenance, oral hygiene practices, parafunctional habits, and effects of illness, addictions, medications and tobacco on the oral cavity. 6. Ability to assess the patient's medical, dental, anxiety/phobias, medications and comorbidities to administer safe patient care. 7. Ability to assess the impact of patient's medical and dental condition on maintaining oral health, recognize age-related changes in individual patients, adapt patient environment, and maximize patient's physical comfort. References: For more information on this qualification standard, please visit https://department.va.gov/employees/va-qualifications-standards/. The full performance level of this vacancy is GS-9. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-9. Physical Requirements: Light lifting (under 15 pounds), use of fingers, both hands required, repeated bending (1 hour), and mental & emotional stability. Environmental factors include outside & inside, constant noise, and working closely with others. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
