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The Director, Finance Controlling serves as the strategic financial leader for the U.S. HUBs within the Express division, driving end-to-end financial planning, performance management, and operational transparency across the network. This role is accountable for strengthening cost discipline, optimizing productivity, and enabling data-driven decisions that support both near-term performance and long-term enterprise value creation. As a key member of the Finance Leadership Team and the Senior Management Teams (SMT) of CVG and ATL, the Director partners closely with senior operational and aviation stakeholders to shape financial strategies aligned with corporate objectives. The role oversees all budgeting and forecasting processes (Opex & Capex), ensures adherence to global reporting standards and internal controls, and provides clear, rigorous financial insights to enable high-quality executive decision-making. This position leads a team of at least three finance professionals and requires a leader with strong people development capabilities, a critical and analytical mindset, and the ability to influence at senior levels. The Director should also bring advanced digital finance expertise-including SQL, Power Automate, and process automation-to modernize financial workflows and elevate analytical capabilities across the HUBs.
Duties and Responsibilities:
Strategic Leadership & Business Partnership
Serve as a core member of the Senior Management Team, influencing strategic decisions and operational priorities.
Lead and develop a team of controllers, fostering a culture of accountability, innovation, and continuous learning.
Act as a financial advisor to senior operations leaders, providing insights that drive cost optimization, productivity, and profitability.
Collaborate with Area Management, Central Finance, engineer team, aviation team and Regional Finance to align financial strategies with global objectives.
Weekly presentation with main stakeholders - Insights productivity / FTE's / Cost per Week
Financial Planning, Analysis & Reporting
Own the end-to-end financial planning cycle, including annual budgeting, quarterly forecasting, and long-range planning.
Develop and maintain advanced financial models to support scenario planning, investment analysis, and performance tracking.
Deliver executive-level reporting packages, including P&L, cost center performance, and operational KPIs.
Ensure timely and accurate reporting to internal and external stakeholders, including DHL Group and regulatory bodies.
Staff Cost Deep Dive report - FTE's/Hours weekly control.
Productivity Dashboard - PPH / CpP / Cost per FTE / Daily Volume
Operational Controlling & Performance Management
Integrate financial and operational data to identify performance gaps and recommend corrective actions.
Conduct deep-dive analyses into cost drivers across Field Operations, Linehaul, Ground Handling, and Gateways.
Support cross-functional initiatives to improve operational productivity, reduce waste, and enhance service quality.
Monitor and report environmental performance metrics in alignment with DP-DHL's ESG strategy.
Capital Projects & Investment Oversight
Elaborate BCA Hub's (Business Case Analysis)
Evaluate and influence capital investment decisions, ensuring alignment with strategic priorities and ROI expectations.
Track capital project development, ensuring budget adherence and timely execution.
Conduct financial due diligence and post-investment reviews to assess impact and inform future planning.
CAPEX Budget & Forecast
Governance, Compliance & Risk Management
Ensure financial transactions are accurately recorded and compliant with internal controls, IFRS, and DHL Group policies.
Support internal and external audits, providing documentation and process transparency.
Develop and implement financial policies, procedures, and systems that enhance control and efficiency.
Minimum Qualifications:
Education:
Bachelor's degree in finance, Accounting, Economics, Engineering, Actuarial Science, or related discipline. MBA, CPA, or equivalent advanced certification strongly preferred.
Experience:
10+ years of progressive experience in financial planning, analysis, and operational controlling.
Proven success in leading finance teams within complex, matrixed organizations.
Experience in logistics, transportation, or service industries preferred.
Skills:
Executive-level analytical, strategic, and financial leadership, with the ability to diagnose complex issues, drive enterprise-wide insights, and shape long-term operational and financial strategies.
Mastery of digital finance tools and enterprise systems, including SAP, CREST, Kronos, advanced Excel (Power Query, automation), Power BI, Crest, and Kronos, enabling high-precision modeling, productivity engineering, and scalable financial processes.
Expertise in performance management and operational intelligence, including KPI architecture, predictive analytics, productivity modeling, and high-visibility executive dashboards that inform strategic decisions.
Superior executive communication and storytelling skills, capable of influencing SMT and senior stakeholders through clear, persuasive, and visually compelling presentations.
Proven leadership of cross-functional, multi-country initiatives, with the ability to align diverse operational and commercial teams toward strategic priorities and influence outcomes without direct authority.
High operational resilience and organizational agility, adept at leading teams through high-pressure environments, complex information flows, and fast-paced operational demands.
Trusted senior leader with strong judgment, integrity, and a collaborative mindset, committed to people development, cross-functional partnership, and stewardship of sensitive financial and operational information.
Preferred Qualifications:
Experience with DHL Group financial systems and reporting structures.
Lean Six Sigma or process improvement certification.
Familiarity with ESG reporting frameworks and sustainability metrics.
Experience supporting digital finance transformation initiatives.
Other important information about this position:
This position is based in Cincinnati, OH/Erlanger, KY
CVG+ATL+GLH Figures:
Budget 404M EUR
Headcount: 3,184
3 Direct Report: 1Sr manager, 1Manager and 1Analyst
Requires weekday (Monday-Friday) attendance with flexibility around core hours.
Every position requires certain physical capabilities. DHL Express seeks to make reasonable accommodations enabling individuals with disabilities to perform essential duties whenever possible.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
