Field Service Technician (Level 3) - Toner Production Equipment

Fujifilm • Springfield, IL • 29min ago

Position Overview

The Field Service Technician - Toner Production Equipment will be considered a specialist for a product line that the BID service team supports. This level technician will demonstrate a full working knowledge of a product line including theory of operation as well as the mechanics. Will provide solutions to complex problems as well as provide field and/or remote support to technicians.

The preferred location for this position is Houston, TX.

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We're looking for passionate, mission-driven people to help us continue to innovate.

With five operating divisions, there's a lot of opportunity to find your niche and make an impact. Perhaps you'll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax. Maybe you'll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division-they develop office and commercial print solutions and enable digital transformation. And if you're interested in tape, check out our Industrial Products Division-they develop data storage solutions.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Responsibilities

Provide on-site support installations and service repair to customers in North America

Provide solutions to complex service issues

Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues

Develop strong working relationships with customers

Perform pre-installation assessment and site inspection of equipment in accordance with FUJIFILM equipment requirements

Complete and submit service activity information and paperwork timely to the appropriate group/department

Monitor and manage the return of all parts

Manage and complete all Preventative Maintenance requirements

Attend training classes (locations throughout the world), to stay current on both new and existing products

Weekend work and overtime required as needed for installations, service calls and training

Provide technical support and direction to technicians leading to the resolution of escalated service issues

Conduct technical training classes as needed for technicians

Provide sales assistance in demos and/or customer visits as needed

Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution

Communicate technical issues to the Technical Service Manager and technical support group

Perform related duties as assigned by manager

Travel 60-70%

Required Skills/Education

High School diploma or GED equivalent

Two-year electronics or mechanical engineering degree or equivalent in field experience

5 or more years of field service experience with toner-based production equipment

Extensive knowledge in electronics and mechanical operation

Outstanding customer service

Computer skills with emphasis on operating systems and hardware.

Requires a valid state driver's license (Real ID compliant), and passport

Must be able to do extensive traveling

Working knowledge of Microsoft applications

Possess necessary skills/attributes to include excellent communication skills (both verbal and written)

Salary and Benefits

Up to $38/hr depending on experience

Medical, Dental, Vision

Life Insurance

401k

Paid Time Off

*#LI-REMOTE

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hlushrteam@fujifilm.com).

Job Locations US-Remote

Posted Date 14 hours ago (11/20/2025 9:43 AM)

Requisition ID 2025-36202

Category Technical Services

Company (Portal Searching) FUJIFILM North America Corporation - Business Innovation Division

Similar Jobs

General Sales Manager

Camping World • Springfield, IL • 1h ago

Management & Administrative

Camping World is seeking a General Sales Manager for our growing team. Camping World is currently seeking a General Sales Manager who creates and oversees all phases of the dealership operations to ensure maximum sales a...

1h ago

Go to Apply

Oracle NetSuite - Sales Manager - GB Central

Oracle • Springfield, IL • 1h ago

Management & Administrative

Job Description About Oracle NetSuite Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives l...

1h ago

Go to Apply

Hybrid Field Sales Manager

CVS Health • Springfield, IL • 1d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1d ago

Go to Apply

IT Managed Services Operations Manager

CVS Health • Springfield, IL • 1d ago

Management & Administrative

1d ago

Go to Apply

Manager Supplier Operations & Service

Health Care Service Corporation • Springfield, IL • 1d ago

Management & Administrative

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC an...

1d ago

Go to Apply

Brand Marketing Manager

System One • Springfield, IL • 1d ago

Management & Administrative

Brand Marketing Manager Employment Type: Full Time Date Posted: 11/19/2025 Location: Remote (Based in the U.S.) Pay Range: Negotiable Job Number: JO-2511-2770 Primary Function The Brand Marketing Manager role helps to ex...

1d ago

Go to Apply

Electrical Project Manager

Actalent • Springfield, IL • 1d ago

Management & Administrative

Job Title: Electrical Project ManagerJob Description We are seeking an experienced Electrical Project Manager to schedule and manage all aspects of electrical construction projects. The ideal candidate will coordinate wi...

1d ago

Go to Apply

Sr Specialist, Account Management

Cardinal Health • Springfield, IL • 1d ago

Management & Administrative

At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and co...

1d ago

Go to Apply

Customer Service Representative

GCG • Springfield, IL • 2d ago

Management & Administrative

Overview GCG Custom Engineered Solutions (CES) is currently seeking Customer Service Representatives to join our Customer Service team! Do you thrive in a fast-paced, business-to-business environment where collaboration...

2d ago

Go to Apply

Senior Administrative Assistant

Oracle • Springfield, IL • 2d ago

Management & Administrative

Job Description Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 50 r...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.