Specialty Restaurant Manager

Hyatt • Bastrop, TX • 1h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Food and Beverage Director.

In this role, you will manage the fine dining Stories Restaurant set amongst the Pecan trees of the Lost Pines Resort. Stories has been creating Texas memories since the resort opened in 2006. Host to numerous VIP's, anniversary dinners, first dates and wedding celebrations.

Responsibilities include staffing, scheduling, training and administrative tasks associated with the role. Ensuring the compliance with restaurant standards and operational excellence. Development and coordination of special feature events. Participation in events that feature and highlight the talent of Stories.

Duties include:

Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house

Develop and recommend the budget, concepts, and objectives and manage within those approved plans

Implement and maintain food & beverage sales/marketing programs

Direct and oversee the development of employees

Hire, train, empower, coach, and counsel, performance and salary reviews

Direct the implementation of the payroll, reports, forecasts, inventory, and budget for outlet operations

Coordinate outlet operations with other hotel departments to ensure efficient guest service

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Implement procedures to increase guest and employee satisfaction

Exercise quality control for both food and beverage

Maintain Hyatt standards of service and ensure their implementation

Perform daily walk-throughs to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

Maintain communications with Corporate Office

Coach and counsel employees to reflect Hyatt service standards and procedures

Maintain a strong presence on the floor

Plan, coordinate & implement special events and holiday functions

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications:

Demonstrated ability to effectively interact with people

4 years or more of hotel F&B management experience (preferably with Hyatt)

Service-oriented style with professional presentation skills

Proven leadership skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concepts, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

Experience in implementing new food & beverage concepts

Primary Location: US-TX-Bastrop - Austin

Organization: Hyatt Regency Lost Pines Resort and Spa

Pay Basis: Yearly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: BAS006855

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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