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Administrative Assistant II

Trinity Health • Ann Arbor, MI • 1h ago

Employment Type:

Full time

Shift:

Description:

This position is fully onsite; there is no option to work remotely.

Posting

Performs advanced secretarial and administrative duties requiring broad and comprehensive experience, skills and knowledge of departmental and organizational policies. Composes and prepares correspondence, coordinates meetings, gathers and analyzes data to develop complex reports, and assists in monitoring departmental budgets. Uses discretion and judgment when screening important visitors and telephone calls, relaying confidential and highly sensitive information, and when planning and organizing workload. Coordinates, trains and checks the work of other clerical staff.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

Education: High school diploma or equivalent combination of education and experience. Additional formal clerical and computer training preferred.

Experience: Familiarity with secretarial support procedures, usually gained through three or more years of progressively responsible administrative office experience

Certification/Licensure: Not required.

REQUIRED SKILLS AND ABILITIES

Thorough knowledge of departmental operations and hospital policies and procedures.

Proficient with at least one word processing package, one spreadsheet software package, one database management program and one graphics package.

Accurate typing, data entry and transcription skills. Accurate spelling and grammar, proofreading and editing skills. Strong attention to detail. Knowledge of medical terminology for transcription.

Written communication skills to compose letters, memos, minutes and reports.

Telephone skills and ability to operate office equipment such as personal computers, copiers, fax machines and printers.

Able to exercise independent judgment to set work priorities, screen and prioritize calls and visitors appropriately, handle administrative details on behalf of manager, and work with minimal supervision.

Interpersonal skills to effectively communicate with a wide range of staff, physicians, medical professionals, patients, visitors and other organizational personnel, in order to relay and obtain information. Considerable tact and discretion for dealing with sensitive and confidential information, and for frequent interactions with high level contacts inside and outside the organization.

Analytical skills to gather and summarize data from multiple sources, calculate statistical figures, analyze results and draft narrative reports.

Organizational skills to prioritize multiple tasks, meet deadlines, and adapt quickly to changes and interruptions.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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