Specialty Healthcare Enrollment Specialist - RemitConnect

Commerce Bank • Kansas City, MO • 2h ago

About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range

Hourly: $23.20 - $30.75 (Amount based on relevant experience, skills, and competencies.)

The Commerce Healthcare RemitConnect® team is looking for an Enrollments Specialist who will be responsible for managing the daily operational duties of health plan and insurance payer remittance and payment enrollment activities. The Enrollments Specialist must be accountable for internal and client stakeholder updates to facilitate the enrollment processes for our existing client portfolio.

About This Job

The main purpose of this job is to responsible for managing the daily operational duties of health plan and insurance payer remittance and payment enrollment activities.

Essential Functions

Complete remittance and payment enrollments process with commercial and government health plans for existing clients

Monitor applications, requests, and follow-up as needed to complete enrollments within expected timeframes

Effectively communicate to clients and internal stakeholders

Maintain payer website and clearinghouse access credentials

Actively identify problems and opportunities for improvement, appropriate solutions, and involve necessary stakeholders

Support healthcare client and health plan requests via email and phone

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Basic knowledge of Salesforce or CRM solutions, including knowledge of best practices

Strong attention to detail, as well as critical thinking skills

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education & Experience

Bachelor's degree or equivalent combination of education and experience required

2+ years customer service experience required

1+ year healthcare insurance claims processing experience preferred

Multi-state provider experience preferred

*Hybrid Schedule: In office 2 days per week

**Level of role is determined by knowledge, experience, skills, abilities, and education

LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

Location: 1000 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes' Best Midsized Employers, Forbes' Best Employers for Women, and Korn Ferry's Engaged Performance Award. You'll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.

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