Account Manager, Games

Lionbridge Technologies • United States, United States • 1h ago

PositionSummary

Are you passionate about the gaming industry and skilled at building lasting client relationships? We are seeking an Account Manager to drive revenue growth, manage key gaming accounts, and expand our services within the industry. This role is especially well-suited for someone with experience in Quality Assurance (QA)/video game testing or experience selling QA services-someone who understands the value of polished gameplay and knows how to deliver that value to clients.

In this position, you will act as a strategic partner to your accounts, ensuring client success while identifying opportunities to grow the relationship across our full suite of services.

We are looking someone located in North Carolina to be close to our clients in that area, available on short notice.

What You Will Do

Account Strategy & Growth:

Develop and execute account strategies to achieve revenue and margin goals.

Gain a deep understanding of client business goals, competitive landscape, growth plans, and challenges.

Identify opportunities to expand relationships with existing clients through upselling and cross-selling new studios, buyers, and service lines.

Client Relationship Management:

Build and maintain long-term relationships with strategic accounts to ensure customer satisfaction and retention.

Manage contract renewals, negotiate pricing, and resolve complex client challenges with a solutions-oriented approach.

Develop trusted advisor relationships with key stakeholders and executive sponsors.

Business Development & Expansion:

Conduct executive-level business reviews and capability refreshes with key stakeholders to uncover new opportunities.

Collaborate with the global sales team to identify and develop new business opportunities within the territory.

Reinforce our reputation as a Global Games Leader by demonstrating expertise in Lionbridge Games' services and solutions-including QA and game testing.

Industry Engagement & Travel:

Represent Lionbridge Games at industry events and maintain a strong presence in the gaming community.

Willingness to travel up to 25% for client meetings, conferences, and networking events.

To Be Successful You Will Have

Experience: Proven experience in account management, business development, or sales within the Games/Entertainment industry-or a background in QA/game testing paired with a strong interest or foundational experience in sales.

Strategic Thinking: Ability to develop and implement account strategies that drive growth and expand market share.

Sales & Negotiation Skills: Strong background in upselling, cross-selling, contract renewals, and pricing negotiations.

Client-Centric Approach: Ability to build and maintain relationships with key stakeholders, providing tailored solutions to meet their needs.

Industry Knowledge: Understanding of gaming industry trends, market dynamics, and service offerings such as QA, localization, audio, testing, and player experience.

Communication & Collaboration: Excellent verbal and written communication skills, with the ability to work cross-functionally with sales, operations, and product teams.

Results-Driven: A proactive, goal-oriented mindset with a strong focus on achieving revenue and margin targets.

In Return, You Can Expect

Ongoing career opportunities at a repeat Forbes and Newsweek-listed "Best Employer for Women", "Best Employer for Diversity", "Best Remote Employer", "Best Large Employer", and "Most Loved Workplace"

Career development and a career path designed to utilize your learned skills and ultimate professional passions in a world-leading company with over 25 years of world-leading experience

Our People are Our Pride - Benefits and Perks

Competitive pay based on the work you'll do here and not your previous salary. Expected Compensation: $85,000 - $100,000 USD/year + a competitive and achievable commission plan!

Health Coverage for you and your family with multiple plan options: Health, Vision, Dental; as well as HSA and FSA eligible programs

Generous Paid-Time-Off and 10 Company Paid Holidays, as well as Floating Holidays, Paid Volunteer Days and an additional Paid Day Off for your Birthday!

401k with company match

Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program to support both physical and mental health

Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions

Career guidance with learning and development opportunities along the way, backed by Lionbridge's Internal Mobility and Referral Bonus programs

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.

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