Customer Service Rep

Adecco US, Inc. • Irving, TX • 3h ago

We have a great opportunity for an experienced Customer Service Rep I to join our team in Irving, TX. In this role you will be supporting our operations lab by providing administrative support such as quoting, opening jobs in our computer system and invoicing. Availability to train on 1st shift and possible work a later shift if necessary

Tektronix will invest in your professional growth by providing you with training opportunities to keep you current in your field. The work environment is fast-paced and high-energy.

Responsibilities Include:

Issue and track customer units for services performed by outside vendors and arrange for billing.

Arrange for movement of customer's equipment to outside vendor for calibration or repair and for return to customer.

Review customer purchase order for services required.

Enter data to complete services, labor and parts elements of invoicing spreadsheets.

Identify additional work performed beyond the scope of original quote.

Research equipment specifications or other details related to billing as required to provide complete information for invoices and ensure that until being calibrated matches file data.

Respond to customer inquiries regarding job status, review with management or technician and relay to customer as required.

Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.

Generate reports as required Quotes and schedules onsite events.

Perform other related duties as assigned.

Help pull overdue equipment at customers site to achieve 0% overdue calibrations.

Job Qualifications

The successful candidate will possess the following combination of education and experience:

Required:

U.S. Citizen or U.S. Person status required.

A minimum of 2 years of customer service experience in a similar role.

Excellent computer skills, including MS Word, Excel, and Outlook.

Works productively in a "team environment".

Demonstrates excellent verbal and written communication skills with employees and customers at all levels. - Excellent work ethic and multi-tasking skills.

Exhibits meticulous attention to detail and is committed to producing accurate and high-quality work.

Able to work a flexible schedule with occasional overtime.

Preferred:

Experience dealing with customer inquiries by phone.

Prior experience with quoting a plus.

Experience in Oracle, Gage or other CRM experience a plus.

Prior experience with invoicing is preferred.

Pay Details: $23.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Customer Service Associate

Walgreens • Mesquite, TX • 3h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Allen, TX • 3h ago

Management & Administrative

3h ago

Go to Apply

Bilingual HR Administrative Assistant

Robert Half • Irving, TX • 4h ago

Management & Administrative

Description A client of ours is looking to hire an HR Admin to their growing team! We are looking for an HR Administrator to support a large client of ours in their Human Resources department. You will act as the first p...

4h ago

Go to Apply

Bilingual Administrative Assistant

Robert Half • Irving, TX • 4h ago

Management & Administrative

Description A client of ours is looking to hire a bilingual (Spanish) Administrative Assistant to assist with processing applications. In this role you will be responsible for the following... Answer incoming telephone c...

4h ago

Go to Apply

Ideal Services Agent |PBX Phone Operator

Omni Hotels • Dallas, TX • 6h ago

Management & Administrative

Location Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni...

6h ago

Go to Apply

Sales Area Manager- Fort Worth

Performance Food Group • Fort Worth, TX • 6h ago

Management & Administrative

132908BR Job Title: Sales Area Manager- Fort Worth Location: Performance Dallas (1011) Job Description: The Area Manager position will perform the following duties: Manages a geographical sales territory ensuring that in...

6h ago

Go to Apply

Gate Clerk

ITS Technologies & Logistics • Fort Worth, TX • 6h ago

Management & Administrative

Overview Launch Your Career with ConGlobal ConGlobal is hiring immediately for a key role in our global supply chain operations. Whether you're looking to grow your career or gain new skills, this role offers paid traini...

6h ago

Go to Apply

Sales Capture Lead - End-to-End Supply Chain Professional Services

Accenture • Irving, TX • 6h ago

Management & Administrative

About Connected Solutions Connected Solutions partners with leading technology providers to deliver best-in-class supply chain capabilities, integrating these solutions with client operations to accelerate transformation...

6h ago

Go to Apply

JSOM Program Manager

The University Of Texas At Dallas • Dallas, TX • 6h ago

Management & Administrative

Posting Number: S06732P Job Description: The Program Manager for the MS Supply Chain Management and MS Management Science programs at the Jindal School of Management ( JSOM ) plays a vital role in shaping the academic an...

6h ago

Go to Apply

Product Manager - Connected Solutions Platform (Senior Manager)

PwC • Fort Worth, TX • 8h ago

Management & Administrative

Specialty/Competency: IFS - Information Technology (IT) Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 40% At PwC, our people in software and product innovation focus on developing cuttin...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.