Customer Service Associate

Walgreens • Rocky River, OH • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1713193BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 21010 CENTER RIDGE RD,ROCKY RIVER,OH,44116

Full District Office Address: 21010 CENTER RIDGE RD,ROCKY RIVER,OH,44116-04305-05550-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 05550-ROCKY RIVER OH

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Manager

Intralot Inc • Strongsville, OH • 4h ago

Management & Administrative

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, a...

4h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Rocky River, OH • 4h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Bedford, OH • 4h ago

Management & Administrative

4h ago

Go to Apply

Customer Service Associate

Walgreens • Twinsburg, OH • 4h ago

Management & Administrative

4h ago

Go to Apply

Warehouse Logistics Manager

Ryder System • Cleveland, OH • 5h ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : We are immediately hiring a Warehouse Logistics Manager with our Ryder Last M...

5h ago

Go to Apply

Sales Capture Lead - End-to-End Supply Chain Professional Services

Accenture • Cleveland, OH • 7h ago

Management & Administrative

About Connected Solutions Connected Solutions partners with leading technology providers to deliver best-in-class supply chain capabilities, integrating these solutions with client operations to accelerate transformation...

7h ago

Go to Apply

Customer Supply Chain Manager

Stanley Black and Decker • Valley City, OH • 8h ago

Management & Administrative

Customer Supply Chain Manager -Hybrid Valley City, OH, Towson, MD or New Britain, CT Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integri...

8h ago

Go to Apply

Internship, Service Technician Trainee (Winter 2026)

Telsa Motors, Inc • Lyndhurst, OH • 9h ago

Management & Administrative

What to ExpectIn the Technician Trainee Intern role, you will be servicing customer vehicles and completing hands on tasks at the service center. In addition to being a team player, excellent oral and written communicati...

9h ago

Go to Apply

Product Manager - Connected Solutions Platform (Senior Manager)

PwC • Cleveland, OH • 10h ago

Management & Administrative

Specialty/Competency: IFS - Information Technology (IT) Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 40% At PwC, our people in software and product innovation focus on developing cuttin...

10h ago

Go to Apply

Field Service Technician II

Voltyx • Brunswick, OH • 10h ago

Management & Administrative

Overview Job Title: Field Technician II About The Company: At Electric Power Systems, we specialize in electrical acceptance testing, commissioning, and maintenance testing for a wide range of clients including Utility,...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.