At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
The Healthcare Loan Closer is a support role working directly with loans, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working alongside the Healthcare Relationship Managers and Practice Finance Business Development Officers. Supports sales teams in executing a One Bank strategy and growing market share. Responsible for retaining and deepening client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional.
Leads all efforts in the pre-closing and closing process on healthcare/practice finance loans including commercial real estate, construction, term, lines of credit, and investment real estate. Works closely with Relationship Managers, Business Development Officers, legal, credit, construction, post-underwriting, consultants, attorneys, and title companies.
KEY AREAS OF RESPONSIBILITY
Loan Documentation: reviews loan approval and loan documents prepared by internal teams and outside counsel
Managing fees: ensuring borrowers and lenders pay all fees and setting up an escrow if needed?
Managing documentation: collects required documentation from client based on loan conditions. Monitors closing documentation requirements
Managing client expectations: building relationships with clients and managing their expectations for documentation and timing. Identifies and delivers to client's needs through loan closing process
Ensuring compliance: ensuring compliance with all loan requirements, regulatory requirements, and approval conditions?
Identifying and resolving issues: identifying issues during the due diligence phase and working with others to find solutions?
Communicating with others: communicating with title and closing agents, outside counsel, borrower and others to ensure accurate documentation?
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically seven or more years of job-related experience
Preferred Skills/Experience
Experience working with closing commercial loans for the healthcare industry
Considerable knowledge of departmental and bank products and services
Proven customer service and problem resolution skills
Proficient computer navigation skills using a variety of software packages including nCino, Salesforce, and Microsoft Office applications
Effective interpersonal, verbal and written communication skills
Expert level user with Salesforce software
previous experience in validating sales and proficient knowledge in problem solving to ensure Salesforce opportunities are correctly entered
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $30.29 - $40.38
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
