Location:
127 Public Square, Cleveland Ohio
Position Location Policy
General Location: Open to candidates in Cleveland, OH
Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location).
About Commercial Bank
The Commercial Bank, now inclusive of Payments, is the heart of KeyBank's business segment and is targeted for rapid growth. Comprised of commercial client relationship teams, commercial risk, onboarding and servicing, Institutional Bank payments business development and payments products and solutions. The Commercial Bank caters to a wide breadth of industry verticals and client segments, and our portfolio of solutions is positioned to support commercial entities of all sizes - from a mom-and-pop restaurant, to a publicly traded company.
JOB SUMMARY
As a key member of the Commercial Product Marketing and Field Readiness Team, the Lead Marketing Consultant plays an essential role in executing how KeyBank Commercial brings its lending and payments solutions to market-and how our field teams are equipped to deliver them effectively. This role partners closely with Product, Business Development (BD), and Corporate Center Marketing to implement go-to-market strategies, develop product positioning, and create enablement tools that empower relationship teams to deliver client value and deepen relationships.
The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment. This role requires someone who can take ownership and deliver flawlessly on commitments-while demonstrating accountability for outcomes and proactive communication with stakeholders.
Key Responsibilities:
Go-to-Market Execution: Drive execution of internal readiness and communication strategies for new and enhanced commercial lending, treasury management, and payments products, including digital platforms like KeyNav and KBBO.
Product Positioning & Messaging: Develop client-centric narratives that differentiate KeyBank's solutions and reflect market trends and client needs. Maintaining an up-to-date understanding of products, and its client base to implement effective marketing programs.
Field Readiness & Enablement: Create and maintain scalable enablement tools-pitch decks, sell sheets, videos, quick reference guides, talking points, and "meeting-in-a-box" toolkits. Coordinate logistics and deliver product training programs to ensure field teams are equipped to identify opportunities and articulate value.
Project Management & Accountability: Manage marketing projects from beginning to end, working cross functionally to include ideation, design, execution, approval, promotion and performance. Maintain clear documentation, track progress, and proactively communicate status updates. Own commitments end-to-end and take responsibility for delivering results without escalation. Managing a content calendar and scheduling appropriate timelines and deadlines.
Marketing Collaboration: Work with Corporate Center Marketing to support multi-channel campaigns (paid, earned, social, owned) that drive brand awareness and client engagement.
Market Insights & Reporting: Compile market research, client feedback, and performance metrics to inform product positioning and optimize go-to-market strategies.
Education
Bachelor's degree in Marketing, Business, Finance, or related field.
WORK EXPERIENCE
3-5 years of experience in product marketing, enablement, or training within commercial banking, fintech, or related industry.
Strong understanding of B2B financial solutions, including commercial lending, treasury management, payments ecosystems, and digital platforms.
SKILLS
Exceptional organizational skills: Managing multiple workstreams, prioritize effectively, and deliver on time with accuracy.
Project management skills: Managing marketing projects end-to-end, including ideation, design, execution, approval, promotion, and performance tracking.
Proven ability to execute: Comfortable taking ownership and driving tasks to completion in a fast-paced environment.
High level of accountability: Takes responsibility for commitments, communicates proactively, and ensures flawless execution.
Excellent communication and storytelling skills: A bility to translate complex offerings into clear, client-focused narratives.
Meticulous attention to detail and commitment to quality.
Proficiency in tools such as Salesforce, learning management systems, or content enablement platforms.
Cross-Functional Collaboration: Experienced in working across teams to align goals and deliver cohesive marketing initiatives, engaging strong interpersonal skills and a "can-do" attitude.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
This position is NOT eligible for employment visa (e.g., H-1B) sponsorship. Applicants must be currently authorized to work in the United Stated on a full-time basis.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $79,000.00 - $146,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.
Please click here (https://www.key.com/about/careers/working-with-us/benefits.html) for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 12/03/2025
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
LI-Remote
KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You'll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.
