Back to Jobs search

Customer Service Supervisor

Ollie's Bargain Outlet • McAllen, TX • 2d ago

Description

Join our team and live the Ollie-tude!: (Ollie's Core Values)

BE A TEAM PLAYER- Associates are expected to be supportive and work together.

BE CARING- How do I treat others with courtesy, dignity, and respect?

BE VALUE OBSESSED- Live the "good stuff cheap" mindset.

BE COMMITTED- Operate with grit, passion, tenacity, and action.

BE GROWING- How do we get better every day?

BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.

401K, generous company match with immediate vesting.

Strong career growth & talent development culture.

20% associate discount on all Ollie's purchases.

Vast array of voluntary benefits.

The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience.

Primary Responsibilities:

Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.

Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary.

Ensure that all product at the front end is merchandised per the visual merchandise standards.

Ensure that the front-end, entrance, and exterior of the building are maintained properly.

Ensure that front end operations, store standards, and company programs meet all operational expectations.

Assist with developing, evaluating, and supervising front end Associates.

Complete any additional responsibilities and/or duties as assigned.

Qualifications:

Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred.

Ability to work evenings, weekends, and holidays on a regular basis.

Must have a positive attitude and the ability to interact well with others.

Physical Requirements:

Ability to lift and carry up to 50 pounds.

Ability to push and pull up to 35 pounds.

Ability to stand for extended periods and work in a safe manner

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Qualifications

Motivations

Preferred

Peer Recognition: Inspired to perform well by the praise of coworkers

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Required

Cash handling

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

customer service associate

Dollar Tree • Mission, TX • 1d ago

Management & Administrative

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our...

1d ago

Go to Apply

Operations Manager

CVS Health • Donna, TX • 6d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

6d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Edinburg, TX • 6d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

6d ago

Go to Apply

Administrative Support Professional

Cintas • Mercedes, TX • 1w ago

Management & Administrative

Requisition Number: 214987 Job Description Cintas is seeking an Administrative Support Professional to support a manager and/or department. Responsibilities may include typing, filing, data entry, answering phones, manag...

1w ago

Go to Apply

TxDMV - Customer Service Representative III (Pharr)

TEXAS DEPARTMENT OF MOTOR VEHICLES • Pharr, TX • 1w ago

Management & Administrative

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054009 You may apply to the job directly through the...

1w ago

Go to Apply

Logistics Operator / Material Handler

Infinite Outsourcing Solutions • McAllen, TX • 1w ago

Management & Administrative

Logistics Operator / Material Handler Location: McAllen, TX Pay Rate: $13.50 per hour Shift: Day Shift | Full-Time | On-Site Spanish speakers are welcome Overview We are seeking a dependable and safety-conscious Logistic...

1w ago

Go to Apply

TJJD--Administrative Assistant II - Administration - (EVN)-54077

TEXAS JUVENILE JUSTICE DEPARTMENT • Edinburg, TX • 1w ago

Management & Administrative

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054077 You may apply to the job directly through the...

1w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Edinburg, TX • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Edinburg, TX • 1w ago

Management & Administrative

1w ago

Go to Apply

ADMINISTRATIVE ASSISTANT I

University of Texas Rio Grande Valley • Edinburg, TX • 2w ago

Management & Administrative

Position Information Posting NumberSRGV8650 Working TitleADMINISTRATIVE ASSISTANT I Number of Vacancies1 LocationEdinburg, Texas DepartmentCollege of Liberal Arts / Interdisciplinary Programs and Community Engagement FTE...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.