Job Description:
This role is responsible for strengthening Orascoptic' s commercial organization through leadership of both Sales Training and the RSSR development program. The position ensures sales representatives and RSSRs are equipped with the skills, knowledge, and tools to succeed in the field and deliver an exceptional customer experience. Key responsibilities include assessing training needs, designing and delivering onboarding and development programs, and providing ongoing coaching, mentorship, and real-time feedback. The role also oversees the recruitment, onboarding, daily management, and performance development of the RSSR team, establishing KPIs, standard work practices, and structured field experiences. In addition, it manages program travel to maximize resources in covering open territories and events. By building a strong talent pipeline and aligning training and development with broader organizational strategies, this position drives both immediate sales effectiveness and long-term growth.
Key Responsibilities:
Sales Training
Determine training needs by working directly with the field sales representatives and managers to understand core competencies and technical skills required for the position
Provide best in class online and onsite sales training including new hire onboarding, product training, selling skills, competitor awareness and customer relationship management training.
Support the Sales team by participating in field ride-alongs to provide real time feedback and training to new and struggling sales representatives.
Identify and gather best practices from the field to be documented, communicated, and deployed within the organization.
Coordinate and monitor the formal mentorship program for new hires, adjusting as required.
Improve training effectiveness by staying current with innovative approaches and techniques and liaising with other Envista OpCo trainers to share best practices.
Create and support both new training materials and those currently in use, for classroom, online and mobile learning platforms.
Develop, plan, and execute sales training during the annual Orascoptic Global Sales Meeting.
Work closely with the marketing team to stay current on product updates, new releases and collateral required to support training efforts.
PRIMARY DUTIES & RESPONSIBILITIES:
RSSR Program Manager
Lead the recruitment, onboarding, training and daily leadership of the RSSR team members.
Design and deliver comprehensive training programs to support RSSR skill development and team integration.
Provide leadership, coaching, and mentorship to the RSSR team to ensure professional growth and performance excellence.
Oversee the daily management of the RSSR team as well as develop, track, and monitor key performance indicators (KPIs) and standard work practices to drive accountability and continuous improvement.
Manage program travel logistics to ensure maximum resource utilization in covering open territories and supporting events.
Support the RSSR team's field development by providing structured learning opportunities, shadowing experiences, and performance feedback.
Ensure RSSRs are fully prepared for seamless transitions into field representative roles through tailored development plans and readiness assessments.
Collaborate with cross-functional teams to align RSSR objectives with broader sales strategies
Job Requirements:
Required Qualifications:
Education & Experience:
Bachelor's degree in Business, Marketing, Education, or a related field; Master's degree or relevant certifications (e.g., CPTD, ATD) a plus.
Minimum 5 years of experience in sales training, sales enablement, or commercial leadership, preferably in a medical device, dental, or healthcare-related industry.
2+ years of experience managing or mentoring field-based sales teams or early-career development programs.
Skills & Competencies:
Proven ability to design, deliver, and evaluate effective training programs across multiple modalities (in-person, virtual, e-learning).
Strong coaching and leadership skills with the ability to inspire and develop talent.
Excellent communication, facilitation, and presentation skills.
Strong project management and organizational skills; able to manage multiple priorities and deadlines.
Proficiency in Microsoft Office Suite and learning management systems (LMS); experience with CRM platforms (e.g., Salesforce) preferred.
Ability to analyze performance data and translate insights into actionable training strategies.
Other Requirements:
Willingness and ability to travel up to 40-50%, including field visits, sales meetings, and events.
Valid driver's license and ability to travel independently.
Physical Expectations:
Ability to sit or stand for extended periods during training sessions, meetings, or travel.
Frequent use of computer, phone, and presentation equipment.
Occasional lifting or transport of training materials or equipment (up to 25 lbs).
Must be able to travel by car and air, including overnight stays.
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Target Market Salary Range:
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.
$108,700 - $175,000
Operating Company:
Orascoptic
Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .
