Universal Banker II - FLOAT

Kearny Bank • Basking Ridge, NJ • 2h ago

Universal Banker II - FLOATJob Locations US-NJ-Basking RidgeJob ID2025-2946# of Openings1TypeFull-TimeCategoryRetail BankingOverviewManages and staffs the Universal Banker I's and performs audit functions. Manages the Teller Line to the expected Sales and Service Standards, providing coaching as needed and tracking of the referral goals. Participates in the branch opening and closing procedures and is responsible for branch operations in the absence of the Retail Relationship Manager and Retail Client Experience Manager. Performs function of the Universal Banker I's on a regular basis, as staffing and client traffic require. Responsible for providing exceptional service to all existing and potential clients. Will manage the full client experience efficiently, identifying sales opportunities, making referrals and handling service transactions.ResponsibilitiesThe following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.- Actively participate in ongoing training and regular sales meetings. Willing to be cross-trained to perform duties necessary to assist clients when management is not present.- Process a variety of routine and complex transactions such as account opening and closing, processing deposits, withdrawals, loan payments and transfers.- Assist with the daily operations of the branch including reporting, audits, ATMs, coin machines and the main cash vault. Prepare cash for shipments and ordering cash/coin for the branch as needed.- Demonstrate knowledge of policies and procedures and the ability to apply this knowledge in real situations.- Identify clients with additional profit potential and develop action plans to expand these relationships. Refer business to all partners.- Support the implementation of the Kearny Bank Client Experience.- Deliver strategic insights to improve the client experience.- Lead, motivate, reward and develop the branch team.- Develop and manage the process to resolve client criticisms and concerns in a courteous, positive and timely manner.- Simplifies and strengthens client experiences and builds client trust by listening to feedback, understanding reasons of dissatisfaction and identifying opportunities to improve.- Coach the sales process and each team member. Hold team accountable for sales objectives- Proficient in delivering and coaching the flawless delivery of our service protocols and the sales process (The Client Experience) to all Team Members, including new employees.- Serves as a role model for branch team, provides guidance on appearance and dress, as needed.- Conduct daily observations of team and provide mentoring and training to improve staff development and overall branch results.- Serve as a liaison between the branch and various departments to ensure full communication and understanding of all company policies and procedures.- Conducts individual coaching sessions with each team member on a quarterly basis with a strong emphasis on achievement of production goals and service standards.- In the performance of respective duties, must maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and all other regulatory, security and bank policies.- Perform other duties as may be assigned.Qualifications- Associate's degree or comparable professional training is required.- Minimum 2 to 4 years Retail Banking experience.- Ability to meet/exceed client experience needs, identify client/project needs.- Knowledge of bank's products, services, sweep accounts, concept & Techniques and cash management services.- Ability to model Relationship Building Techniques and effectively cross-sell.- Ability to resolve client questions and/or complaints.- Ability to manage staff and resolve conflict.- Strong team player

Similar Jobs

Wealth Banking Regional Sales Manager - PNC Wealth Management

PNC • East Brunswick, NJ • 2h ago

Finance, Accounting & Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to...

2h ago

Go to Apply

Accounting Assistant (Temp-to-Hire Assignment)

DSV Air & Sea Inc. • Iselin, NJ • 6h ago

Finance, Accounting & Banking

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.Job area: AccountingDSV - Global tra...

6h ago

Go to Apply

Accountant, TPA Financial Services

AIG • Parsippany, NJ • 6h ago

Finance, Accounting & Banking

About the role: The General Insurance TPA Financial Services Team, based in Parsippany, works directly with Third Party Administrators (TPA) on claim data reporting and financial reimbursements. The team is searching for...

6h ago

Go to Apply

Accounts Payable Automation Specialist - Concur

Aston Carter • Montville, NJ • 6h ago

Finance, Accounting & Banking

Job Title: Accounts Payable Concur Implementation Manager Job Description We are seeking a highly skilled and detail-oriented Manager, AP Automation to oversee the successful technical implementation, integration, and on...

6h ago

Go to Apply

Accounts Receivable Speci

Aston Carter • Carteret, NJ • 6h ago

Finance, Accounting & Banking

Accounts Receivable Specialist Job Description We are seeking a diligent and proactive Accounts Receivable Specialist to join our dynamic team. In this role, you will be responsible for ensuring the timely application of...

6h ago

Go to Apply

Staff Vice President (VP) Finance

Elevance Health • Morristown, NJ • 16h ago

Finance, Accounting & Banking

Staff Vice President (VP) Finance Location: May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN, Atlanta, GA, Mason, OH, Richmond, VA, Norfolk, VA or Woodland Hills, CA. (This role requ...

16h ago

Go to Apply

Staff Vice President (VP) Finance

Elevance Health • Woodbridge, NJ • 16h ago

Finance, Accounting & Banking

16h ago

Go to Apply

Audit & Assurance Strategy & Operations Manager

Deloitte • Jersey City, NJ • 2d ago

Finance, Accounting & Banking

Manager - Audit & Assurance Strategy & Operations We are seeking an early to mid-level manager with a strong understanding of Deloitte's Audit and Assurance business-across either or both the Audit and Assurance...

2d ago

Go to Apply

Audit & Assurance Strategy & Operations Manager

Deloitte • Morristown, NJ • 2d ago

Finance, Accounting & Banking

2d ago

Go to Apply

Hybrid Accounts Payables Clerk

Aston Carter • Bridgewater, NJ • 2d ago

Finance, Accounting & Banking

Job Title: Payables AssistantJob Description As a Payables Assistant, you will ensure the accuracy and compliance of invoices processed by Accounts Payable Associates. You will work closely with associates to resolve any...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.