Guest Service Representative

Coborn's, Incorporated • Otsego, MN • 2h ago

Overview A Guest Services Representative is passionate about providing remarkable guest service at the Guest Service Counter by offering convenient, specialty products and services not offered by traditional grocery retailers (i.e. Money Orders, Western Union, Dry Cleaning, Postage, etc.). The Guest Service Representative is responsible for upholding Coborn's high standard of service by supporting the front-end, as well as the remainder of the store, through cashier interventions, transaction reversals/corrections, and other unique transactions (i.e. returns, coupon refunds, exchanges, etc.). A day in the life of the Guest Service Representative may include any combination of the below duties: Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service. Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc. Assist guests with returned merchandise, overrings, and overcharges. Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc. Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts. Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence. What's In It For Me? Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures. We're proud to offer a variety of benefits to both our full-time and part-time employees, including: 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations. Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit! Paid Time Off (PTO/Vacation) Paid Floating Holidays & time and a half (1 ) paid for hours worked on a company-recognized holiday! Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply) Paid Military Leave Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing! Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more! Tools, resources and opportunities for career growth and development 401(k) plan options - we also match up to 20% of the first 5% contributed Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit! Education benefits including tuition discount and scholarship programs Additional Voluntary Benefits - such as vision, accident and critical illness insurances If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance! Requirements We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an Pay Range USD $13.00 - USD $18.00 /Hr. Company Introduction Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you're looking for a place where you can build a future while making a positive impact every day, we'd love to talk to you about joining our team! Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's. We offer our guests an elevated shopping experience-both in-store and online-focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do. Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands. In addition, we operate fuel kiosks and convenience store locations under the Little Dukes and Coborn's Express names. Many of our grocery stores also feature full-service pharmacies to support the health and wellness of our guests. We manage a variety of other retail businesses in markets where the fit is right, including Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Brothers Coffee, Erbert and Gerbert's, Godfather's Pizza, and Pet Supplies Plus. To support our diverse retail operations, we operate our own central bakery, fresh foods commissary, and grocery warehouse and distribution center. EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.

Similar Jobs

Senior Business Services Specialist

Cox Automotive • Albertville, MN • 6h ago

Management & Administrative

The Senior Business Services Specialist/Administrative Assistant provides courteous, accurate, and efficient administrative support for sales and rental functions, ensuring a positive impression of Midwest Great Dane for...

6h ago

Go to Apply

Security Officer

Per Mar Security Services • Plymouth, MN • 11h ago

Management & Administrative

Overview Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family...

11h ago

Go to Apply

Landmark of Fridley - Receptionist (Full Time)

Lifesprk • Fridley, MN • 16h ago

Management & Administrative

Description Landmark of Fridley, a Lifespark Senior Living Community, is looking for a Receptionist to join our growing team! Landmark of Fridley Senior Living is in Fridley, MN, located right off Central Ave and Mississ...

16h ago

Go to Apply

Liquor Clerk

Coborn's, Incorporated • Albertville, MN • 1d ago

Management & Administrative

Overview We're hiring for a Liquor Clerk to join our liquor store team! The Liquor Clerk is responsible for efficiently and effectively breaking down deliveries, stocking the shelves, building displays with products, ope...

1d ago

Go to Apply

Liquor Clerk

Coborn's, Incorporated • Clearwater, MN • 1d ago

Management & Administrative

1d ago

Go to Apply

Administrative Assistant

SavATree • Spring Lake Park, MN • 1d ago

Management & Administrative

Location 8430 Sunset Rd NE, Spring Lake Park, MN Category Administrative, Office, and Sales Support Job Type Full-Time Job Number ARBOR006700 Overview What We Offer At SavATree, your success is our priority. Here's how w...

1d ago

Go to Apply

Customer Service Associate - OUTLET - Brooklyn Park, MN - (Full-Time)

Goodwill Industries-Easter Seals • Brooklyn Park, MN • 1d ago

Management & Administrative

Description Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible...

1d ago

Go to Apply

Customer Service Associate - Minnetonka, MN - (Part-Time)

Goodwill Industries-Easter Seals • Minnetonka, MN • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Associate - Champlin, MN - (Part-Time)

Goodwill Industries-Easter Seals • Champlin, MN • 1d ago

Management & Administrative

1d ago

Go to Apply

Manager, Vehicle Operations Logistics

Cox Automotive • Maple Grove, MN • 1d ago

Management & Administrative

Hybrid Position: You must live within 50 miles of the following Manheim sites: Manheim Detroit, Manheim Chicago, Manheim Cincinnati, Manheim Cleveland, Manheim Flint, Manheim Indianapolis, Manheim Iowa, Manheim Louisvill...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.