Senior Restaurant Manager

Hyatt • Big Sur, CA • 1d ago

Description:

Welcome to Alila Ventana Big Sur-where the sky, sea, mountains, and redwoods converge to create a place of unmatched beauty and tranquility. Our luxury resort embodies inspiration, connection, and authenticity, offering intuitive and personalized service that makes every guest experience unique.

We seek passionate individuals who excel in hospitality and leadership, creating an atmosphere of warmth, spontaneity, and excellence. At Alila, a Hyatt Hotels brand, we believe in delivering service that is both meaningful and unexpectedly exceptional.

Position Overview

The Senior Restaurant Manager is a key leader in our Food & Beverage operation, overseeing the day-to-day management of our food and beverage outlets. Reporting to the Director of Food & Beverage, this role ensures exceptional service, operational efficiency, and a seamless dining experience while leading a dynamic team.

Key Responsibilities

Restaurant Operations & Service Excellence

Lead the daily operations of all food and beverage outlets, ensuring efficiency, quality, and outstanding guest experiences.

Maintain high service standards, ensuring every interaction aligns with Alila's luxury brand.

Uphold all health, safety, and sanitation standards, ensuring strict compliance with regulatory requirements.

Collaborate with culinary teams to curate innovative menus and beverage offerings that enhance the guest experience.

Financial & Strategic Management

Oversee restaurant budgets, cost controls, and revenue goals, optimizing profitability.

Monitor financial performance, implement strategies to drive revenue, and control expenses effectively.

Partner with the Director of F&B on forecasting, pricing strategies, and promotional initiatives.

Build and maintain vendor relationships, negotiating pricing and contracts for optimal cost management.

Leadership & Team Development

Recruit, train, and mentor restaurant teams, fostering a culture of professionalism, growth, and service excellence.

Conduct regular performance evaluations, providing coaching and feedback to drive individual and team success.

Develop staffing schedules to ensure appropriate coverage while managing labor costs.

Lead by example, cultivating a positive work environment that supports teamwork and motivation.

Guest Experience & Engagement

Act as a visible presence in the restaurant, engaging with guests to enhance satisfaction and build relationships.

Monitor guest feedback and online reviews, implementing service enhancements as needed.

Handle guest concerns with professionalism, ensuring timely resolutions that exceed expectations.

Innovation & Sustainability

Stay ahead of industry trends, introducing creative dining concepts, beverage programs, and service enhancements.

Implement sustainability initiatives, such as waste reduction and sourcing local, organic ingredients.

Collaborate with other departments

Compensation & Benefits

Salary Range: $90,000 - $95,000 per year, based on experience and qualifications.

Hyatt Benefits: Free hotel stays, wellness programs, tuition reimbursement, paid parental leave, and more.

Ventana Big Sur Perks: Gas stipend for eligible employees, complimentary daily meals.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Join us at Alila Ventana Big Sur and be part of something extraordinary.

Qualifications:

5 years of restaurant and leadership experience, preferably in a luxury hotel or fine dining setting.

Proven track record of leading high-performing teams and driving operational success.

Strong financial acumen, including budgeting, forecasting, and cost control.

Expertise in guest service, with a deep understanding of luxury hospitality standards.

Knowledge of health, safety, and sanitation regulations.

Excellent communication, organizational, and problem-solving skills.

Proficiency in restaurant management software and POS systems.

Certifications in Food Safety and Responsible Beverage Service (RBS) preferred.

Work Environment & Physical Requirements

Ability to lift up to 50 pounds, including moving stock, kegs, and other restaurant-related items.

Prolonged periods of standing, walking, and moving on foot throughout shifts.

Exposure to heat, humidity, and cleaning chemicals in a fast-paced restaurant environment.

Flexible schedule, including availability to work evenings, weekends, and holidays as needed.

Primary Location: US-CA-Big Sur

Organization: Ventana Big Sur, An Alila Resort

Pay Basis: Yearly

Job Level: Full-time

Job: Food and Beverage

Req ID: BIG000888

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

Go to Apply

Share this job

Similar Jobs

Accounting Manager - Kimpton Pacific Grove Hotel

Kimpton Hotels & Restaurants • Pacific Grove, CA • 4h ago

Retail & Hospitality

What You'll Do As an Accounting Manager at Kimpton, you'll be responsible for owning the Accounts Payable process, assisting with month-end close, balance sheet reconciliations, expense report management, and other speci...

4h ago

Go to Apply

Retail Clerk- Big Sur

Guest Services • Big Sur, CA • 6d ago

Retail & Hospitality

Compensation Amount: 17.50 USD Hourly Job Summary: The Retail Sales Associate is responsible for assisting customers in making purchases. The Retail Sales Associate is responsible for merchandising and display, receiving...

6d ago

Go to Apply

Chef de Cuisine - Kimpton Pacific Grove Restaurant

Kimpton Hotels & Restaurants • Pacific Grove, CA • 6d ago

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

6d ago

Go to Apply