Front Desk Receptionist - Bilingual Spanish

America's Best • Columbia, SC • 2d ago

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com (https://www.americasbest.com/about-us) .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed!

What would you do? - The Specifics

Ensures high quality customer service while following all safety protocols.

Ensures a smooth flow of customers through the store.

Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.

Processes and understands managed care plans while obtaining document information from the insurance company as needed.

Provides customers basic and accurate information.

Schedules and confirms appointments, follow-up visits and classes.

Files all patient records daily and pulls patient files for the next day's appointments.

Checks order status and notifies customers when orders are in or of any delays.

Keeps reception area tidy and presentable with all necessary materials.

Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.

Participates in regularly scheduled mandatory communication meetings.

Are you the right fit? - The Suitable Talent

Fluent in reading and speaking both English and Spanish.

Experience as a Receptionist, Front Office Representative or similar role preferred but not required.

0-2 years related experience or training preferred.

Experience handling multiple phone lines preferred.

Strong customer service skills required.

Strong organizational skills required.

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Similar Jobs

Director, Hotel Level Marketing - Portfolio Strategy

Hilton • Columbia, SC • 31min ago

Retail & Hospitality

This role is based at one of our corporate offices in McLean, VA, Dallas, TX, or Remote (in the U.S.) This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management...

31min ago

Go to Apply

Engineer, Application Development and Maintenance (Full Stack Java)

Cardinal Health • Columbia, SC • 3h ago

Retail & Hospitality

This position is remote and candidates can be based anywhere within the US. Candidates must be able to work within EST or CST business hours. What Application Development & Maintenance contributes to Cardinal Health...

3h ago

Go to Apply

Assistant Security Account Manager

Allied Universal • Columbia, SC • 3h ago

Retail & Hospitality

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

3h ago

Go to Apply

Assistant Manager, Revenue Operations - GM Envolve OnStar

General Motors • Columbia, SC • 12h ago

Retail & Hospitality

Job Description The Role: As the Assistant Manager, Revenue Operations - GM Envolve OnStar , you will play a key role developing, executing strategic revenue programs that drive subscription performance, operational effi...

12h ago

Go to Apply

merchandise inventory supervisor

Staples • Columbia, SC • 2d ago

Retail & Hospitality

Merchandising & Inventory Supervisors demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You w...

2d ago

Go to Apply

Assistant Manager II

Family Dollar • W Columbia, SC • 2d ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

2d ago

Go to Apply

Retail Merchandiser

Acosta Group • Columbia, SC • 4d ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: COLUMBIA, South Carolina, 29229 Ref #: 95923 Function: Merchandising Employment Duration: Part-time Description and Requirements CROSSMARK is seeking an e...

4d ago

Go to Apply

Retail Merchandiser

Acosta Group • Columbia, SC • 4d ago

Retail & Hospitality

4d ago

Go to Apply

Business Analyst, Service Now EA Workspace

Cardinal Health • Columbia, SC • 4d ago

Retail & Hospitality

What IT Infrastructure & System Administration contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function an...

4d ago

Go to Apply

Janitorial Maintenance

Pilot Company • West Columbia, SC • 4d ago

Retail & Hospitality

Company Description Pay Rates Starting between: $11.85 - $17.25 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.