Back to Jobs search

Front Desk Agent - Homewood Suites by Hilton Rochester Victor

Indus Hospitality Group • Victor, NY • 5h ago

Victor, NY (http://maps.google.com/maps?q=575+Fishers+Station+Dr+Victor+NY+USA+14564)

Job Type

Full-time, Part-time

Description

Summary

Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and adhering to guidelines and procedures.

Essential Duties and Responsibilities

Greet, register, and assign rooms to guests.

Answer telephone.

Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.

Make and confirm reservations.

Monitor room availability.

Block rooms.

Program wake-up calls.

Handle guest mail and messages.

Perform check-out services.

Open and close shifts making cash drops as necessary.

Maintain market stock and coffee area as needed.

Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.

Provide guests with directions and information regarding the local area.

Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.

Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.

Schedule shuttle runs for guests (hotels with shuttle only).

Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only).

Perform laundry duties as needed

Maintain continental breakfast, including closing and cleaning of area.

Requirements

Qualifications

One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 18 years of age.

Physical Demands

The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles, chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.

Why Join Indus Hospitality Group?

At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!

Salary Description

$17.00 - $18.00

Similar Jobs

Building Maintenance Mechanic

Palmyra-Macedon Central School District • Palmyra, NY • 13h ago

Retail & Hospitality

GENERAL STATEMENT OF DUTIES: Performs skilled building repair and maintenance work or supervises a number of semi-skilled workers in a building and grounds maintenance and repair program; does related work as required. D...

13h ago

Go to Apply

Automotive Assistant & Service Managers

Mavis Tires & Brakes at Discount Prices • Canandaigua, NY • 14h ago

Retail & Hospitality

Canandaigua, NY, USA | Hourly | 40000-65000 per year | Full Time Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at D...

14h ago

Go to Apply

Walmart Retail Specialist

Acosta Group • Webster, NY • 20h ago

Retail & Hospitality

Walmart Retail Specialist General Information Company: PRE-US Location: WEBSTER, New York, 14580 Ref #: 13095 Function: Merchandising Employment Duration: Part-time Description and Requirements As a Retail Specialist at...

20h ago

Go to Apply

Delivery Driver-Retail

KPH Healthcare Services, Inc. • Lyons, NY • 20h ago

Retail & Hospitality

Overview Job Summary: Responsible for accurate and timely delivery of customer's purchases, while ensuring total customer satisfaction. Responsibilities Job Duties: Must comply with all State and Federal laws governing t...

20h ago

Go to Apply

HOTEL GUEST SERVICES MANAGER

Indus Hospitality Group • Macedon, NY • 2d ago

Retail & Hospitality

HOTEL GUEST SERVICES MANAGER Macedon, NY ( http://maps.google.com/maps?q=362+State+Route+31+Macedon+NY+USA+14502 ) Job Type Full-time Description Summary The Guest Service Manager is responsible for overseeing the front...

2d ago

Go to Apply

HOTEL CHIEF ENGINEER

Indus Hospitality Group • Macedon, NY • 2d ago

Retail & Hospitality

HOTEL CHIEF ENGINEER Macedon, NY ( http://maps.google.com/maps?q=362+State+Route+31+Macedon+NY+USA+14502 ) Job Type Full-time Description Summary Direct, train and mentor the Engineering staff in preventative maintenance...

2d ago

Go to Apply

Hotel Housekeeper

Indus Hospitality Group • Macedon, NY • 2d ago

Retail & Hospitality

Hotel Housekeeper Macedon, NY ( http://maps.google.com/maps?q=362+State+Route+31+Macedon+NY+USA+14502 ) Job Type Part-time Description Summary The Hotel Housekeeper is responsible for maintaining the cleanliness, order,...

2d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Canandaigua, NY • 2d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2d ago

Go to Apply

Retail Stocking Supervisor

Harbor Freight Tools • Rochester, NY • 3d ago

Retail & Hospitality

171214BRPosting Title:Retail Stocking SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters...

3d ago

Go to Apply

Housekeeping Aid Supervisor

Veterans Affairs, Veterans Health Administration • Rochester, NY • 3d ago

Retail & Hospitality

Summary This position is located within Environmental Services (EVS) of the Department of Veterans Affairs Medical Center (VAMC). The primary purpose of this position is to exercise technical and administrative supervisi...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.