Summary This position is located within Environmental Management Services (EMS) Department of Veterans Affairs (VA) North Texas Healthcare System in Dallas, TX. To Lead and perform hospital housekeeping duties. Responsibilities Major duties and responsibilities will include: Leads Housekeeping Aids, Compensated Work Therapy (CWT) and Incentive Therapy (IT) workers within the facility. Leads employees in performing work while he/she performs the full range of housekeeping tasks required to maintain the Medical Center in an aesthetic and aseptic condition. Passes on instructions from the supervisor to the employees and checks work to verify the work was completed. Reports to the supervisor the status and progress of work, any infractions of policies and procedures, and assures safety rules are followed. Skills in housekeeping procedures in a variety of environments and services so as to select proper tools and supplies and teach other employees proper usage of all. Cleaning all patient areas and corridor spaces throughout the medical center, operating rooms, and all other areas as assigned. Ensuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules. Planning and scheduling daily and weekly assignments, taking into consideration the availability of personnel and equipment to meet established priorities. Training staff to ensure the use of patient centered care principles in terms of customer service to patients, family members, and personnel. Providing on-the job training for subordinates and new employees as individual needs dictate. Keeping subordinates abreast of proper methods, procedures and uses of equipment and supplies. Controlling the use of supplies and equipment to affect cost control within the unit. Conducting in-use testing of equipment and/or supplies, providing feedback in regards to their observations. Ensuring all safety regulations and procedures are observed and may on occasion be required to conduct training classes on specific safety issues. Supervising the daily distribution of uniforms and textiles to the designated areas and persons and ensures record keeping is timely and accurate. Approving leave requests for subordinates, counseling employees, and recommending disciplinary action to a higher-level supervisor whenever non-compliance with policy warrants. Making formal appraisals of subordinates works performance and conduct. Inspecting assigned areas to assure the timely accomplishment of employee assignments, sanitation levels are maintained, equipment properly cared for and that associated housekeeping objectives are accomplished in an expedient and timely manner. Performing related duties as required. Work Schedule: Full-Time, Monday through Sunday, 7:00am-3:30pm or 3:00pm-11:30pm Rotating Weekends & Holidays. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Pre-employment physical required Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications PHYSICAL EFFORT AND WORK CONDITIONS: The incumbent must be physically able to do continuous walking, standing, stooping, kneeling, bending, pushing, stretching, pulling, and lifting. Occasionally may climb step ladders or lift or move heavy objects. The work is done where the employee can be exposed to dust, lint, disagreeable sights and odors. He/she must ensure proper use of detergents to avoid burns, skin irritation and chapped hands. The work is performed indoors but must go outside to empty trash and travel from one assignment to the other. Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume. You will be rated on the following Job Elements as part of the assessment questionnaire for this position: Dexterity and Safety Follow Directions Handle Weights and Loads Lead or Supervise Special Aptitude - Housekeeping Work Work Practices IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information Note: Per "Executive Order 14251: Exclusions from Federal Labor-Management Relations Programs", this position is no longer eligible for bargaining unit participation. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
