Customer Service Representative

Robert Half • Oklahoma City, OK • 2h ago

Description

We are looking for a dedicated Customer Service Representative to join our team in Oklahoma City, Oklahoma. In this role, you will engage with customers to provide exceptional service, support sales efforts, and foster lasting relationships. This is a Contract to permanent position offering competitive pay and opportunities for growth.

100% ON-SITE / Dealership and or Title Experience preferred

Responsibilities:

Handle both inbound and outbound calls to assist customers and generate sales opportunities.

Provide detailed explanations about vehicle features, warranties, and financing options.

Follow up with leads to schedule appointments and secure sales.

Maintain accurate records of customer interactions and sales activities in the company system.

Consistently achieve or exceed individual and team sales targets.

Deliver attentive, friendly, and trustworthy service to enhance customer satisfaction and loyalty.

Collaborate with team members to share insights and improve overall performance.

Adapt to a regular schedule, including occasional evenings and weekends as needed.

Requirements - Previous experience in call center operations, sales, or the automotive industry is preferred.

Strong verbal communication and active listening skills.

Self-driven and motivated to meet performance goals.

Skilled in building rapport with customers and addressing concerns effectively.

Proficient in using computers and customer management software.

Comfortable working in a fast-paced, target-driven environment. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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