Financial Aid Advisor/Verification Coordinator
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Financial Aid Advisor/Verification Coordinator
Salary
$50,000.00 - $55,000.00 Annually
Location
Denver, CO
Job Type
Full Time
Job Number
GJD-415470 11/25
Department
Community College of Denver
Opening Date
11/12/2025
Closing Date
Continuous
FLSA
Determined by Position
Type of Announcement
This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.
Primary Physical Work Address
Community College of Denver (CO), 855 Lawrence Parkway Suite 565 Denver, Colorado, 80204
How To Apply
Online applications through the Colorado Jobs portal will not be accepted. Please follow instructions on the job announcement for submitting an application.
Department Contact Information
Kissa Saidou, She/Her/Hers HR Recruiter and Retention Professional Community College of Denver P: 303-352-6200
Description
Benefits
Department Information
GJD-415470 11/25: THIS POSITION IS NON-CLASSIFIED
Community College of Denver is seeking individuals with demonstrated commitment to creating an inclusive learning and work environment. CCD values the ability to work effectively with students, families, faculty, instructors and staff of diverse backgrounds.
Description of Job
GENERAL SUMMARY
The Financial Aid Advisor/Verification Coordinator reports to the
Associate Director of Financial Aid Operations.
This position requires a highly functional knowledge of federal student aid eligibility regulation, exceptional analytical skills and exercises a high degree of professional judgment.
This position coordinates processing for all aid applications and verification processes received by the office in compliance with federal, state and institutional regulations, guidelines and procedures. The Financial Aid Advisor/Verification Coordinator supports students, parents, and other financial aid office functions regarding application process, eligibility, analysis, budgeting, packaging and disbursement in compliance with federal, state, and institutional guidelines; and evaluates and analyzes complex eligibility and application requirements and resolves discrepancies. This position is also responsible for annual review and implementing federal verification guidelines, and for resolving C flags, ISIR data corrections, rejected files and all ISIR loading processes.
PRIMARY DUTIES
The Verification Coordinator maintains expert knowledge of federal, state and institutional policies regarding all @types of financial aid (i.e., Pell Grant, Colorado Student Grant, Stafford loans, etc.). This individual resolves data integrity issues and discrepancies within the system independently. This position involves the financial aid verification process. An in-depth understanding of the Free Application for Federal Student Aid (FAFSA) and required documentation is necessary. This individual identifies and resolves issues with conflicting information between documents and the FAFSA. They package financial aid awards based on needs-analysis, federal regulations, cost of attendance, and institutional budgets. This individual also processes all incoming ISIRs. This position requires face-to face contact with a diverse population of students and advises both students and parents of the various aspects of financial aid (i.e., application procedures, verification documentation, scholarship and grant guidelines, federal and private loan conditions, Satisfactory Academic Progress requirements, etc.). The Verification Coordinator is responsible for handling discrepancies in federal student aid eligibility, including C-flags, rejected ISIRs, comment codes, rejects and other issues related to ISIR and CPS processing. This position does a great deal of independent investigation and resolution of student or application issues. This is a high stress position which requires a mastery of complex regulations, meeting process goals and reporting progress to the supervisor. The Verification Coordinator job duties include:
Manages student aid eligibility issues, reporting and verification processes
Analyze federal and state documentation and verification worksheets
Evaluate original FAFSA application to resolve conflicting information
Ensure compliance in student eligibility requirements
Coordinate requests for additional information from students
Maintain current written CCD procedures
Report weekly statistics to Associate Director of Financial Aid Operations
Recommend form updates as needed (in conjunction with Associate Director of Operations)
Process ISIR corrections
Serve on the Professional Judgment Committee
Process Income Adjustment Appeals
Monitor and resolve issues with discrepancy reports
Investigate potential fraud and fraud referrals
Processes ISIRs
Resolve C-flag, rejects and comment code.
Coordinate data load processes, including batch posting and suspense files.
Advising Students
Assist students and parents with application and eligibility requirements.
Provides exceptional customer service in-person or via email/phone.
Banner Usage
Run daily reports for ready-for-review, C-flags, discrepancy, data load
Interacts with other agencies and CCD departments (CCCS, DOE, other institutions of higher education)
Conduct and attend professional training to maintain program integrity
Other duties as assigned
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
MINIMUM QUALIFICATIONS: Any equivalent combination of education, experience, knowledge, skills, and abilities.
Education:(Minimum/Required)
Associate degree in Business, Education, Social Sciences, Accounting, or a related field.
Experience: :(Minimum/Required)
Two (2) years of hands-on experience working in a college/university Financial Aid office performing:
FAFSA review and needs analysis
Verification processing
ISIR review and correction
Resolving C-flags, comment codes, and rejected applications
Packaging aid and/or awarding
Education: (Preferred)
Bachelor's degree
Knowledge/Skills/Abilities: (Minimum/Required)
Commitment to quality customer service.
Strong oral and written communication skills.
Strong attention to detail.
Ability to handle numerous complex and routine tasks simultaneously.
Human relations skills.
Ability to work with a diverse group of individuals.
Ability to work with complex long and short-range concurrent planning for overlapping aid years.
Ability to accommodate some weekend and evening hours.
Working knowledge of Banner Financial Aid software.
Technical Skills: (Required)
Experience using financial aid systems such as:
COD
FAA Access
NSLDS
EdConnect
Regent
Cognos
Banner
Other Considerations
Ability to work in a high-volume, multi-tasked area, and dealing with a large diverse population of students. Should possess high energy, attention to detail, and the ability to organize effectively. Must be available to work during peak periods based on job responsibilities and college calendar.
Supplemental Information
Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students.
If you are interested in sharing our passion for student success, CCD offers generous medical, dental, vision, life, and retirement options. We also offer the opportunity to expand your education, and those of your dependents, through our tuition reimbursement program.
CCD is a Learning College where policies, programs and practices support learning as the major priority. The Community College of Denver is an Equal Employment Opportunity Educational Employer.
Background checks will be conducted on all finalists for employment consideration.
CCD recognizes that administration, faculty, instructors, and staff reflect the diversity of its students and community and prohibits employment and student discrimination based on race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
For a complete review of the benefits we offer, please click on the following link:
https://drive.google.com/file/d/1COuMZUvUnWuK9uoXKd1EOyFLhlJzG0G-/view
SELECTION PROCESS
Preliminary screening will be made on the basis of completed application packet submitted by candidate. Completed application packet includes: a letter of interest of no more than five pages, addressing in general the items under "Primary Duties" and specifically each item under "Minimum Qualifications"; an online application; resume; and transcripts.
All candidates, including current Community College of Denver employees must submit a complete application packet which includes all materials listed above.
Only completed application packets will move forward for screening. Please review the job duties and minimum requirements carefully. Meeting the minimum qualifications for a particular position does not assure the applicant an interview. Selected applicants will be invited by the screening committee for interviews. All application materials become the property of Community College of Denver and cannot be copied.
APPLICATION PROCEDURES:
Interested applicants must submit a complete application packet athttps://www.schooljobs.com/careers/ccd which includes:
Electronic Application, Click 'New Resume' at the bottom of this page
Cover Letter
Resume
References - Names, phone numbers, addresses, & email addresses of three professional references
Copies of transcripts,unofficialpreferred
Copies of appropriate credentials, if applicable
**All included attachments should be saved with the following nomenclature: Last name, First name Document; for example Doe, John Resume; Doe, Jane Transcripts
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
Employer
State of Colorado
Address
See the full announcement by clicking
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Website
https://careers.colorado.gov/
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