Senior Administrative Assistant

UnitedHealth Group • Tucson, AZ • 2h ago

Explore opportunities with FlexCare, part of the Optum family of businesses. At FlexCare, we are on a mission to provide exceptional IV therapy to patients with neurological, rheumatologic, gastroenterological and immunological disorders. Be part of a?cutting-edge clinical environment?where your expertise is valued, and your career growth is supported. Join us to start? Caring. Connecting. Growing together.

The?Senior Administrative Assistant is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include welcoming patients and visitors, answering the telephone, and answering any inquiries. Scheduling appointments and keeping those appointments on time.

Primary Responsibilities:

Answers and re-routes incoming calls to the appropriate?FlexCare?staff members

Makes outgoing, post-infusion follow-up calls per?FlexCare?policy, to patients and/or caregivers

Documents patient communications within our Electronic Medical Records

Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient

Greets, screens, and?checks-in patients and visitors for their scheduled appointment time

Receives shipments and direct vendors when deliveries are scheduled

Perform office safety audits as required by state and federal regulatory agencies

Assists with over-the-phone scheduling of patient visits

Provides administrative support to the management team in the form of data entry, personnel records, and other human resource department functions

Organizes and schedules onsite or remote meetings for company staff, as needed

Organizes and files clinic and client documents under the directive of the Clinic Manager

Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level

Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations

Runs reports under the direction of the Chief Operating Officer and/or Clinic Manager

Assists patients with completing necessary forms and documentation. Keeping a clean and calm reception area

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High school diploma or equivalent

CPR or BLS certification (within 45 days of hire)

2+ years in an administrative or office role

Proven solid command of MS Office (Word & Excel)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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