Position Summary
Responsible for managing the daily clinical operations, administrative functions, and productivity of assigned nursing service areas. Provides leadership and direction in planning, change and conflict management. Collaborates with physicians, management, and other clinical leaders to ensure safe, quality health care demonstrated by Nursing Standards and Evidence Based Practice. Models professionalism and expert practice to influence the interprofessional team in clinical knowledge skills, abilities, and judgment and mentor the nursing team to strive for nursing excellence.
Essential Duties
Manages and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards. Establishes and monitors staff safety and regulatory compliance.
Assesses, develops, implements and continually evaluates staffing plan assuring sufficient and appropriate resources are available. Identifies opportunities for alternative staffing such as cross-training staff, and sharing resources, to meet the demand. Evaluates the quality and effectiveness of clinical practice on the units, analyzing appropriate internal and external data and information to identify opportunities in collaboration with Associate Director of Nursing and Patient Care, Medical Staff, CNO, Nursing Leadership partners, and staff for improving services and patient outcomes.
Leads, mentors, assist, consult with nursing team utilizing critical thinking and judgement in assessing a patient's conditions and educating nursing team with nursing diagnosis and treatment. Remains competent in nursing skills present in areas of services. Provides direct patient care and other nursing-related services/activities when needed to support the ongoing clinical activities of the unit.
Provides operational input to nursing leadership to evaluates plans and implements new or revised clinical services to enhance the volume, revenue and margin. Collaborates with the Nurse manager, Director of Nursing, CNO, Department Chief and Deputy Chief Medical Officer leadership in developing annual capital and operating budgets.
Leads the assessment, implementation, and evaluation of team-based quality improvement projects, utilizing results to improve safe, quality care and patient outcomes.
Identifies opportunities to improve identified issues related to safety, effectiveness, efficiency, equitability, timeliness, and patient-centeredness. In collaboration with the nurse manager, Director of Nursing, CNO, medical staff leadership and other departmental leaders, actively contributes to the setting and achievement of departmental goals and objectives based on assessment and/or changes in clinical practice. Demonstrates ability to articulate and promote patient care practices that are consistent with ANA Standards of Practice, and other relevant standards. Participates in assessment and implementation to determine the individual needs of the patients and overall program needs for the institution. Assists in formulating goals and objectives and establishes standards of nursing care and nursing practice consist with the philosophy of the institution.
Represents unit and/or the Department of Nursing on appropriate committees and interacts with community, regional, and national organizations related to nursing and specialty practice.
Partners with others to identify and analyze opportunities for program expansion. Evaluates factors related to safety, outcomes, effectiveness, cost, and social impact when developing and implementing program expansion.
Promotes research, and integrating evidence-based knowledge into the identification of best practice in the delivery of nursing care to the appropriate population.
Other Duties
Otherduties as assigned.
Competencies
Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Building a Successful Team: Using appropriate methods and a flexible interpersonal style to help build a cohesive team, aligns vision with shared values, manages change and encourages innovation. Inspires nursing team to succeed by empowering staff to achieve professional goals and developing into leaders.
Business Acumen: Using economic, financial, market, and industry data to understand and improve business results; using one's understanding of major business functions, industry trends, and own organization's position to contribute to effective business strategies and tactics.
Creativity and Innovation: Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking "smart" risks and learning from mistakes; develops multiple alternatives and understands the feasibility of each; effectively shares and implements his/her ideas. Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.
Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient's safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
Professional Development or Continuous Learning and Development: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill to enhance their contribution to the organization.
Talent Management for Leaders: Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance.
Ethics: The Nurse Supervisor practices ethically; Integrates the ANA Code of Ethics for Nurses with Interpretive Statements to guide practice; demonstrates compassion and respect for the inherent dignity, worth and unique attributes of all people; advocates for healthcare consumers' rights to informed decision-making and self-determination; maintains therapeutic relationships and professional boundaries; safeguards privacy and confidentiality of healthcare consumers, and their data and information.
Supervisory or Managerial Responsibility
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