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Metro College Internship Program - Digital Communications Officer

Washington Metropolitan Area Transit Authority • Washington, DC • 1h ago

Job ID:

251028

Location:

DC - L'Enfant Plaza

Posting Open-Close

11/12/2025

11/26/2025

Union

FLSA

Nonexempt

NRP

Regular/Temporary:

Regular

Job Description

The Metro College Internship Program will run from June 1, 2026, to August 14, 2026.

MARKETING STATEMENT:

The social media intern should have a keen interest in multimedia communications, content creation, and storytelling across a variety of digital platforms. This position supports the department's overall digital strategy by identifying emerging digital trends - particularly within the scope of "Gen Z Marketing" - and assisting with channels that drive growth and brand affinity. The incumbent should be a highly organized self-starter with good instincts around utilizing trending audio and memes to represent a professional brand. The incumbent is expected to love social media, see an opportunity for positive growth in every engagement with customers, and understand how to use analytics to determine content strategy success. Video production skills using popular software, such as Adobe Creative Suite and CapCut, would be preferred.

MINIMUM QUALIFICATIONS AND EXPERIENCE:

Graduation from high school or the possession of a high school equivalency certificate. Applicant must be attending an accredited college or university pursuing a degree in a discipline deemed appropriate for the position the intern is seeking.

For students hired as Summer College Interns, the following distinctions are made from the above provisions of the Student Intern description.

The interns major or area of concentration must be aligned with the academic and functional requirements of the position for which the student has applied.

The intern should, at a minimum, be a rising college senior.

The intern must possess a minimum cumulative 2.8 GPA.

In cases where the internship is a progressive internship offering consecutive summer opportunities through graduation, the intern must receive a favorable performance evaluation for the prior summer to be considered for each subsequent summer.

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

SUMMARY:

This is an introductory, preparatory, and training opportunity for college and graduate students designed to provide hands-on and practical transit industry work experience. Areas include but are not limited to: Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning, and General business functions. The assignments are temporary, not to exceed thirteen (13) weeks of summer employment. Student interns may rotate to various departments based on their major in college/university and/or the respective departmental assignment. The student intern is supervised by an appropriate Executive or designee.

MAJOR DUTIES:

Duties will vary depending on the assigned department. General duties may include activities in which the student intern:

Compiles, reviews, and analyzes data. Operates a personal computer to verify, input, and correct data required for producing reports.

Research data for and assists in the preparation of management, operations, technical, and administrative reports. Utilizes management memoranda, fiscal and operations reports, and data to complete assignments.

Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data, and/or project plans.

Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.

Participates in training sessions related to various functions performed by the department to which assigned; attends appropriate Authority, departmental, and office meetings, etc., to gain exposure to transit functions.

Participates in and/or leads departmental meetings, working sessions, etc.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

Skills and/or behavioral assessment

Personal interview

Verification of education and experience (including certifications and licenses)

Criminal Background Check (a criminal conviction is not an automatic bar to employment)

Medical examination including a drug and alcohol screening (for safety sensitive positions)

Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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