Sales Trainer

SHI • Somerset, NJ • 12h ago

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you'll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Sales Trainer's purpose is to support the Sales teams with all sales development and execution efforts.

The Sales Trainer will help onboard new hires for Sales teams and be responsible for the continued education to help the sales teams achieve targets and initiatives. The Trainer will create learning content and programs specific to sales and technology acumen, internal systems and tools, and professional development. The Trainer will provide continual feedback to Sales leadership to identify how to help the Sales teams improve performance to achieve sales targets.

Role Description

Conduct in-person and online training sessions for SHI employees.

Facilitate Learning by incorporating a variety of presentation methods and applications to accommodate different learning styles, including classroom instruction, virtual, and blended learning.

Develop and present learning content specific to sales and technology acumen, internal systems and tools, operational processes, and professional development.

Create new training courses and programs using various training vehicles such as video, documentation, and practical exercises.

Continuously update and enhance training curricula based on department or companywide training initiatives.

Organize and maintain content in platforms such as SHI Learn, Brainshark, MSFT Teams, and other internal SharePoint sites.

Collaborate to adapt existing training materials for use in the SHI Learning Management System and promote its use company-wide.

Maintain records and report data on completed courses, absences, issues, and other relevant metrics.

Offer feedback, support, training, and guidance to employees and fellow members of the Learning & Development team.

Identify ways to improve learning effectiveness and delivery methods to continually enhance the training experience.

Behaviors and Competencies

Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.

Communication: Can communicate simple ideas and information clearly.

Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.

Creativity: Can think beyond conventional solutions and propose simple creative alternatives.

Emotional Intelligence: Can identify and manage personal emotions in minor situations.

Instructional Design: Knowledge of fundamental instructional design theories and models, such as ADDIE and SAM.

Technical Expertise: Can understand the basic concepts in a technical area and seeks guidance when applying them.

Continuous Improvement: Can identify minor areas for improvement and implement minor changes.

Skill Level Requirements

Excellent organization, planning, and time management abilities. - Basic

Exceptional listening skills and proficiency in communicating the company's value proposition and Sales Methodology. - Basic

Ability to work effectively with all levels of an organization, both internally and externally, and develop relationships with guest speakers. - Basic

Strong analytical skills including the ability to distill large amounts of information into concise, relevant components. - Basic

Ability to work independently and in a team environment. - Basic

Possesses self-motivation, and the ability to show initiative to complete tasks without direct instruction. - Basic

Ability to mentor and motivate others, and maintain a commitment to SHI's success and employee development. - Basic

Ability to be detail-oriented and complete tasks with accuracy and efficiency. - Basic

Ability to demonstrate a professional attitude as well as understand and apply management feedback. - Basic

Other Requirements

Completed Bachelor's Degree or relevant work experience

Experience in a Training, L&D, Sales Enablement, Sales role, or a combination preferred

Ability to travel multiple times a year or 10%, both independently and with a group.

Proficiency in the following applications/platforms:

Windows OS

Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook

Microsoft Teams or Webex

Microsoft SharePoint utilization

Content creation, authoring, or capture tools such as Adobe Acrobat, Microsoft Publisher, and SnagIt

The base salary range for this position is $60,000 - $80,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $60,000 - $80,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

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