Senior Product Manager, Rider Personalization

Uber • San Francisco, CA • 11h ago

About the Role

As the Senior Product Manager for Rider Personalization, you will join a team dedicated to using cutting-edge machine learning and AI to create an app experience that feels intuitive and personalized for millions of users around the world. Your mission will be to ensure that users always feel understood, with the app effortlessly anticipating their needs-whether they're booking a trip for immediate travel or exploring Uber's full range of Mobility and Delivery products that can meet future needs they didn't know Uber can solve.

In this role, you will collaborate closely with machine learning engineers, data scientists, and cross-functional teams to design scalable systems that enable a seamless, intelligent user experience. You'll focus on helping users discover the right products and services tailored to their @context, unlocking new possibilities and ensuring Uber is there for them at every step of their journey.

This is an exciting opportunity to be part of a team with a far-reaching mission to personalize many aspects of the app and make Uber feel like a personal assistant that's always one step ahead.

What the Candidate Will Do

Define and execute product roadmap and strategy, focusing on personalization and discovery experiences that enhance the user journey.

Collaborate with machine learning engineers, data scientists, designers, and operations to identify opportunities, prioritize initiatives, and deliver ML and AI-powered features that feel intuitive and assistive.

Develop scalable systems that help riders easily book trips when they have an immediate need, while also surfacing personalized recommendations for future planning or unmet needs.

Partner with other product teams to ensure ML frameworks and capabilities are leveraged to create cohesive, delightful user experiences.

Stay on top of industry trends and emerging best practices in machine learning, personalization, and AI to ensure Uber continues to lead in innovation.

Basic Qualifications

Minimum of 5 years Product Management experience delivering innovative ML and AI-powered products.

Proven experience working with machine learning systems at scale in a production environment.

Proven ability to collaborate closely with engineering teams, lead technical direction, and communicate a broader vision effectively.

Strong platform experience, with a track record of synthesizing diverse use cases into cohesive, scalable solutions in collaboration with internal partners.

Undergraduate degree in Computer Science or a related field.

Preferred Qualifications

Demonstrated ability to align technical investments with high-impact use cases and broader business objectives.

Experience crafting an ML-first vision, identifying machine learning needs across multiple products, and proposing solutions that serve long-term user and business needs.

Experience in consumer-facing products, with a focus on personalization, content recommendation, and understanding user @context to create tailored experiences.

Extensive experience in data analysis and experimentation, with the ability to craft and execute multivariate tests to inform product direction.

Proven ability to navigate a diverse set of opinions among cross-functional teams, synthesize different perspectives, and drive decisions effectively.

Strong communication skills, with the ability to articulate complex ideas clearly to both technical and non-technical audiences.

Advanced degree (Master's or PhD) in Computer Science, Statistics, or other quantitative fields is a bonus.

For New York, NY-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

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