Bilingual Patient Care Advocate

TEKsystems • Kyle, TX • 8h ago

Description

Summary:

Responsible for greeting patients/visitors in lobby and or front desk and navigating patient traffic. Performs clerical office duties to maintain efficient operations. Maintains open lines of communication with both the patients and clinic staff to ensure any potential issues are addressed in a timely manner.

Job Duties:

Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude

Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information

Maintains at all times a positive, friendly and caring attitude

Assists patients and visitors with the check in process

Performs clerical work that may require data entry, word processing, sorting or collating capability

Answers the telephone, answers questions, directs callers as appropriate and resolves patient problems following established procedures

Receives internal or external mail and distributes appropriately

Provides information regarding particular exams and procedures

Prepares, processes, and maintains all confidential records on new and existing patients.

Schedules patients for appropriate exams or modalities

Maintains detailed knowledge of CPT and ICD-10 codes

Performs necessary file room procedures including scanning, faxing, making CDs, downloading CDs, and completes requests from the HD/IL

Communicates exam prep information to patients and technologists as necessary

Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes

Collects and processes all payments received from patient exams, including co-pays, deductibles, private pays and past due accounts

Assists other staff as necessary including file room and clerical staff

Skills

front desk administrative, administrative assistance, receptionist, Customer Service, administrative support, health care, front desk, data entry, medical scheduling, patient access, patient registration, medical terminology, administration, Customer service call center, patient information, clerical, microsoft office, patient service

Additional Skills & Qualifications

1+ Years of Healthcare Admin Experience

Job Type & Location

This is a Contract to Hire position based out of Kyle, TX.

Pay and Benefits

The pay range for this position is $18.00 - $18.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kyle,TX.

Application Deadline

This position is anticipated to close on Nov 25, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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