Retail Customer Service Associate

FedEx Office and Print Services Inc • Olympia, WA • 23h ago

Employee Benefits

Competitive wages for both full and part time opportunities

401K plan with company match after 1 year

Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses. Must be working at FedEx for 90 continuous days to receive reimbursement.

Scholarship Program opportunity for FedEx Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.

Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.

Sick time accrues 1 hour for every 30 hours worked up to 72 hours.

Vacation accruals are based on position and years of service. For part-time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.

4 premium holidays, 2 non-premium holidays, and 2 floating holidays.

Paid parental leave for both moms and dads!

Adoption Assistance Program

If you are a regular full-time employee at FedEx, or are a part-time employee at FedEx who has completed 91 days of employment and worked a minimum average of 12 hours per week, you may enroll yourself and your eligible dependents in FedEx medical, dental, and/or vision coverage. You may also enroll in the Flexible Spending Accounts (FSA).

LTD & STD Disability (full-time employees only), Life Insurance, Commuter, and Voluntary benefits Valuable employee discounts on shipping, printing, and access to PerkSpot, which offers discount programs for items such as auto purchases, computer products, mobile phone products, education, and more.

Free help with career development aspirations / training for all FedEx Office employees

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing la

Similar Jobs

AVP, Industry Practice Director - Manufacturing, Wholesale, Retail

Zurich NA • Olympia, WA • 7h ago

Retail & Hospitality

AVP, Industry Practice Director - Manufacturing, Wholesale, Retail 128864 Zurich North America is seeking an AVP Industry Practice Director - Manufacturing, Wholesale, Retail, for our growing U.S. Middle Market Business...

7h ago

Go to Apply

Supply Chain Analyst - Buyer

Oracle • Olympia, WA • 1d ago

Retail & Hospitality

Job Description Supply Chain Analyst/Commodity Buyer to coordinate purchasing and reverse supply chain with suppliers of Oracle's key commodities and Oracle's contract manufacturers. Responsible for resolving procurement...

1d ago

Go to Apply

Supply Chain Analyst - Buyer

Oracle • Olympia, WA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Wireless Retail Sales Associate - W3850

OSL Retail Services • Tumwater, WA • 2d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $16.66/hour base pay and uncapped commission! Employees earn $19.66/hour just hitting minimum expectations and top perf...

2d ago

Go to Apply

Wireless Retail Sales Associate - W3531

OSL Retail Services • Lacey, WA • 2d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $16.66/hour base pay and uncapped commission! Employees earn $19.66hour just hitting minimum expectations and top perfo...

2d ago

Go to Apply

Senior Associate GDCM Deployment Communications Opening Hotels

Hilton • Olympia, WA • 2d ago

Retail & Hospitality

The location for this position is virtual/remote This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around...

2d ago

Go to Apply

Analyst, Hotel Level Marketing - Agency Solutions

Hilton • Olympia, WA • 2d ago

Retail & Hospitality

This is a remote position based in Chicago, IL As an Analyst on Hilton's Americas Marketing team - reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services o...

2d ago

Go to Apply

SAP Finance - Tech Consulting - Oil & Gas - SAP Retail Fuel - Manager

EY • Olympia, WA • 2d ago

Retail & Hospitality

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

2d ago

Go to Apply

Vice President Retail Lending

WSECU • Olympia, WA • 3d ago

Retail & Hospitality

WSECU is one of the largest credit unions in Washington State and as we continue our growth we are seeking a highly skilled leader to steer the retail lending team through exciting changes, transforming and evolving proc...

3d ago

Go to Apply

Part Time Merchandiser

American Greetings • Olympia, WA • 3d ago

Retail & Hospitality

American Greetings is a global leader in the Celebrations marketplace. Celebrate with us and join our team today! As a Merchandiser with American Greetings, you are a vital part of our company's purpose: helping people c...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.