Lead Medical Assistant

Honor Community Health • Pontiac, MI • 8h ago

Full Lead Medical Assistant Job Description (https://honorcommunityhealth.qualtrics.com/ControlPanel/File.php?F=F_KL0ppHeINqgdkSy) (Click to View)

Honor Community Health is a 501c3 Federally Qualified Health Center co-located within 20 locations. Our mission is to provide for the health and wellness needs of the underserved of Oakland County through the provision of comprehensive, integrated primary, behavioral health, and dental care. We serve all populations regardless of their ability to pay. Our team is passionate about serving the people of Oakland County.

IMPORTANT: All applications MUST be completed in its entirety to be considered.

*NOTE: COVID -19 Vaccinations are recommended

Position Description

The Lead Medical Assistant is vital to the Honor Community Health healthcare team, reporting directly to the health center Practice Manager. This full-time, non-exempt position is crucial in managing daily clinic operations, ensuring efficient office functioning, providing direct and indirect patient care while ensuring the delivery of evidence-based, patient-centered medical care. As a leader, role model, and mentor to other medical assistants, the Lead Medical Assistant upholds the highest standards of healthcare delivery. The Lead Medical Assistant is responsible for overseeing the team's completion of general office tasks, managing patient records, and monitoring various clinical processes. The Lead Medical Assistant prioritizes building and maintaining strong relationships within HCH's centers, the administrative team and works closely with colleagues to foster a culture of excellence and a shared commitment to delivering compassionate, high-quality healthcare to all. Productivity numbers are lower, and the scope of practice is narrowed at the Child and Adolescent health centers to balance the shift in responsibilities.

What are we looking for?

High school diploma or equivalent and current Medical Assistant Certification (CMA) is required.

1+ years of clinical leadership.

Experience working in a healthcare environment.

Familiarity with OSHA, HIPAA, and healthcare regulatory standards and requirements.

Understanding of patient-centered care principles and best practices.

Knowledge of medical terminology, procedures, and clinical guidelines.

Strong computer skills and experience using Electronic Medical Records (NextGen preferred) and knowledge of Microsoft Office.

A compassionate and positive attitude

Ability to work in a fast-paced environment

Ability to create an excellent patient experience

Patient focused mindset

Must be willing to work between other locations when needed

What do we Offer?

Competitive Wages

401k with company match

Medical, Dental and Vision insurance

Employer Paid Life Insurance

Employer Paid Short-Term and Long-Term Disability Insurance

4-6 Weeks Paid Time Off for Full-Time Employees

Paid Time off for Part-Time Employees

Paid Float Day and Holidays

Paid Bereavement Leave

Parental Leave

LifeMart Discount Program for all employees

Continuing Medical Education (CME) Allowance for Clinicians

Free Malpractice Insurance

License Reimbursement

Free Employee Assistance Program

Public Service Loan Forgiveness to all Full-Time Employees

National Health Service Corp (NHSC) for licensed health care providers and offers up to $50,000 toward student loans

Why work for Honor?

Honor is a patient directed and community driven Federally Qualified Health Center.

We ensure that patients come first by providing enabling services to assist patients with specific barriers to care such as transportation, translation, food security, and other social services.

Our staff is passionate about providing all members of the community with access to quality health care regardless of their situation.

Please note the selected candidate will be required to submit to a criminal record check and reference check.

Honor Community Health is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

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