Branch Manager I

United Bank • Martinsburg, WV • 3h ago

United Bank

United Bank is an Equal Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, gender identity, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Branch Manager I Date: Nov 10, 2025 Location: Martinsburg, WV, US, 25404 Company: United Bank Job Description This Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size is normally under $25,000,000. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations. RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships

Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls

Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control

Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.

Manages and coaches the branch sales team to effectively provide financial solutions to customers

Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department

Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;

Ensures that dual control is in place for all vaults/safes containing cash/negotiables;

Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments

Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans

Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;

Provides regular team meetings for branch personnel to convey information received in seminars, manager's meetings, conference calls and other sources

Refers customers to wealth management, brokerage and commercial representatives as appropriate

Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit

Manages overall responsibility for settlement of branch cash

Conducts audits and oversees completion of monthly and quarterly branch audits

Opens and closes branch office adhering to bank's security policy and procedures

Participates as a member of branch-local civic organizations to promote Bank name, products and services.

Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.

As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor's degree preferred or equivalent work experience

Minimum of two years in a management capacity required

Excellent verbal and written communications skillsin Spanish or additional language a plus.

Must possess an NMLS license or obtain NMLS license within 90 days of employment

Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required

Strong sales and s

Equal employment opportunity, including veterans and individuals with disabilities

Apply Here: https://www.click2apply.net/yzZPKbFwb2AYMcr85FGBd6

PI279681061

Similar Jobs

Bilingual Account Manager

Fiserv • Hagerstown, MD • 2d ago

Management & Administrative

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations...

2d ago

Go to Apply

Family Dollar • Berkeley Springs, WV • 5d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

5d ago

Go to Apply

Customer Service Associate I

Family Dollar • Martinsburg, WV • 5d ago

Management & Administrative

5d ago

Go to Apply

Customer Service Associate I

Family Dollar • Martinsburg, WV • 5d ago

Management & Administrative

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.