Details
Department: Studio Engagement Services
Schedule: Full Time Monday - Friday 8-5pm CT
Location: Remote
Salary: $121,264.00 - $169,035.00 per year
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
Responsibilities
Job Summary:
Leads the design and execution of development on the Salesforce Marketing Cloud platform and supporting tools.
Responsibilities:
Works with end business users to develop, code, and launch complex email and sms campaigns
Translates end user stated business objectives into actionable solutions and understanding end user communication needs and data streams
Designs and documents solutions to leverage automation, dynamic content, data-driven segmentation and other sophisticated Salesforce Marketing Cloud capabilities
Leverage Salesforce Marketing Cloud tools and scripting languages including but not limited to Email Studio, Mobile Studio, Content Builder, Journey Builder, Contact Builder, Audience Builder, Automation Studio, & Dynamic Content Areas to deliver highly dynamic and personalized content
Works with the customer to understand key campaign parameters and requirements
Works with other members of the Engagement Services team to provide best practice recommendations to customers
Design and document solutions that leverage automation, dynamic content, data-driven segmentation and other sophisticated Salesforce Marketing Cloud capabilities to maximize customer success
Leverage a foundational understanding of data modeling to determine data flow and transformations necessary to import and transform data necessary to run journeys
Create automations for file/data import, audience segmentation, and journey kick-offs leveraging automation activities including but not limited to: SQL Queries, File Transfers, Import Files, Data Extracts, Verifications, Send Email, Send SMS
Develop SQL code necessary to import and transform data requiring use of Data Extensions and SFTP connectors
Create and leverage AMPscript in order to personalize emails and add dynamic content to said emails
Identify and define Journey entry sources and decision splits in any given journey with Data Extensions, Lists (or Audiences), Salesforce Data, API, Events
Work independently under direction in order to ensure customer success
Other duties as assigned
Complexity of Work:
The role requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Collaboration with multiple cross-functional team members and stakeholders, which requires excellent communication skills.
Collaboration with the delivery management organization to meet project timelines while balancing multiple competing priorities.
Minimum Qualifications
Must have 3 years of experience on the SFMC platform in email, SMS and push notifications.
Must be an expert in AMPScript and Javascript. Create a triggered send, display send-time content @contextually, retrieve information from a data extension, write to a data extension, create and update HTML content blocks, utilize personalization strings, explain order of operations in which functions process, use it to format date and time
Must have 2 years experience with SFMC Journey Builder, Audience Builder, Automation Studio & Dynamic Content Areas
1 year experience of email compliant HTML
Experience in writing well-abstracted, reusable code templates and design and execute test plans
Experience testing and troubleshooting in multiple browsers (Chrome must be one of the browsers) or email clients with a strong sense of web design and user experience fundamentals
3 years experience effectively within a team, through task delegation, solutions design, and technical development, in a fast-paced environment
Ability to organize and prioritize multiple projects and customer deadlines with minimal oversight
Ability to understand data models and relationships between data while building email, SMS, or any other function within SFMC
Work Experience:
Must have at least one of the following Certifications: Marketing Cloud Admin, Marketing Cloud Consultant, Certified Email Specialist; all certifications preferred.
Salesforce Data Cloud experience preferred
5 years of Information Technology work experience
Requirements
Education:
High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
Work Experience:
1 year of experience required.
4 years of experience preferred.
2 years of leadership or management experience preferred.
Additional Preferences
LI-Remote
GMDX
Growth
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRightsSp\10\20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\%20English\formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\Participation\Poster_ES.pdf)
