Administrative Support Specialist

Care Plus NJ • Rochelle Park, NJ • 1h ago

Location:Rotating between our 5 locations: Paramus, Fairlawn, Bloomfield, Rochelle Park1stand 5th.Schedules rotate on a quarterly basis.

On-site M-F:

1stShift: 8:00 am - 4:00 pm

2ndShift: 11:00 am - 7:00 pm

3rdShift: 1:30 pm - 9:30 pm

Salary: $45K

*Please note that these shifts will vary based on location

What We Offer:

Health, Dental and Vision

Generous Vacation, Personal, and Sick Time

Union Benefits

Competitive Hourly Wages and Premium Holiday Compensation

401K Plan and Tuition Reimbursement

Employee Discount and Rewards Program

Life & AD&D insurance; STD & LTD coverage

Note: That's not all! We have even more benefits available. Our recruiting team will provide you with more information as you continue with your interview process. Benefit eligibility is based on the specific requirements and criteria of each plan.

Job Summary:

As an Administrative Support Specialist, you will work underneath the office manager and with a team to provide administrative and clerical support to management, departments, staff, and clients. In this entry-level role, you will have the benefit of working face-to-face with our clients and linking them to services to help them in their journey. Additionally, you will gain operational knowledge of a Non-profit and a Certified Community Behavioral Health Clinic in your work with our various departments, prescribers, mental health and substance use providers.

What You Will Do:

Serve as greeter for walk-ins or scheduled face-to-face or telehealth appointments

Verify, review, and update demographic and insurance information in the agency electronic health record

General knowledge of all insurance benefits and coverage, as well as Patient Verification Systems - Evolv NX, MyAbility, Navinet, NJMMIS is a plus.

Verify insurance benefits and eligibility.

Upload benefits in the agency Electronic Health Record

Collect payment at the time of service and/or collect past balances from the client, virtually or in-person.

Answer the telephone and provide routine information. Assist clients (over the phone and in-person) by communicating in a positive, friendly and professional manner.

Schedule appointments, conduct appointment confirmations/reminders.

Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

What WeAre Looking For:

High School diploma (HSD) or General Education Degree (GED)

6 months to two years receptionist experience in the medical or mental health field

Bilingual (Spanish-speaking) preferred

Medical insurance verification experience required

Valid Driver's license required and must be insurable by agency's automobile insurance.

Don't believe you meet all the preferred requirements? Apply anyway!

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