Customer Service Coordinator

Savage • Stockton, NJ • 1h ago

Grow Your Career with Savage!

Savage is a global provider of supply chain infrastructure and logistics solutions with more than 200 locations across the United States, Canada, Mexico and Saudi Arabia. Since we were founded in 1946, we've grown from a small family business to an international company with more than 4,000 team members. We're proud to be recognized as a Military Friendly Employer and a Top Company for Women to Work in Transportation. Savage is a place where your growth is supported and your impact matters. Join us and do things you never dreamed possible.

The successful candidate will provide all data entry into financial and rail-related systems that will provide timely and accurate information for the Team Leader's review.

Pay Range; $23.00 to $25.00 per hour

These are just a few of the benefits you can expect from working with Savage

Opportunities for Growth

Paid Holidays

Paid Time Off (PTO)

Employee Discount Program

Excellent Benefits including medical, dental, vision, life insurance, short term and long term disability, 401(k) with match, and profit sharing

Rotating shift: 12 hour rotating shifts (days / nights / weekends / holidays)

What you will be doing

Manages customer orders and inventory systems

Answer phones and assist with customer needs

Enters customer orders and railcar shipments in inventory and has verified prior to railcar/truck arrivals by another employee

Faxing/emailing of Bill of Ladings to customers and designated parties (as required)

Prepares documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist)

Contacts carriers to schedule pick up times for outside carriers and informs customers if delivery will be late

Preparing the load schedule for the next day's loads

Scaling trucks in and out for load weights

Ensures all railcars' Inbound and Outbound inspections are completed before filing

Provide safety briefing to new drivers, vendors, and visitors

· Requirements and qualifications

High School Diploma or GED equivalent

Knowledge of the fundamentals of Customer Service

Dispatch experience

Working knowledge of DOT regulations and familiar with hours of service requirements

Proficient in MS Office Suite to include Word, Excel, and PowerPoint

Professionally conduct themselves at all times

Qualified candidates must be able to pass an extensive background check

For safety reasons, must be able to read, write and understand, and follow written and/or verbal instructions in English

Here are some of the physical requirements of this role

The coordinator will work on-site

Must be able to sit for long periods

Ability to work, walk, and stand on uneven ballast surfaces for long periods

Additional Information:

A complete job description is available upon request

Savage is an Equal Opportunity Employer and maintains a drug-free workplace

California Residents Job Application Privacy Notice (https://savageco.com/careers/california-residents-job-applicant-privacy-notice/)

You may view available jobs at www.savageco.com/careers and apply using the online job posting.

Eligible full-time team members may participate in the company benefit package, which currently includes medical, dental, and vision plans; company-paid life, AD&D and disability insurance; supplemental life and disability options; health savings and flex spending accounts; profit sharing; and a 401(k) plan with match.

Part-time team members are eligible to participate in the 401(k) plan with match, profit sharing, and may be eligible to participate in the medical plan depending on hours worked.

Our benefit packages may change from time to time.

Job Details

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