Administrative Assistant

Power-Flo Technologies • Mansfield, OH • 1d ago

Administrative Assistant (Power-Flo Pumps & Systems)

Mansfield, OH

Full-Time, on-site. Monday - Friday, 7:30 AM - 4:30 PM.

Power-Flo Pumps & Systems is seeking an Administrative Assistant to join our Mansfield team. The Administrative Assistant will support maintaining existing accounts while providing the best in class customer service.

Competitive Benefits Package

Health insurance (medical, dental, vision)

PTO program and paid holidays

401K with employer match

Company provided life insurance (after 1 year of employment)

Responsibilities include but are not limited to the following:

Completing orders and quotes with a high attention to detail

Supporting outside sales staff by providing customers with proposals on their behalf

Always delivering best in class customer service to our customers

Providing product information

Coordinating with leadership on stocking levels and product needs

Reaching out to customers on an as needed basis to inquire about potential future needs

Up-selling customers who have called to place an order by suggesting additional products that could complement their needs for the specific job that they are working on

Working with credit department to inquire and help provide resolutions to account financial status for customers

Proficiency in the use of ERP system for quoting and entering orders

Learning our business/product lines and keeping up to date as well

Ability to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customer

Valid and clean driver's license

Requirements

1+ year(s) of experience in an office setting

Exceptional interpersonal and customer service skills

Experience with Microsoft Office software, including Word and Excel (basic knowledge)

Must be able to learn our text command-based ERP System

Must be able to handle a high call volume environment

Must be a self-motivated and sales driven individual

Excellent written & verbal communication skills.

Valid and clean driver's license.

Power-Flo Pumps manufactures a variety of engineered pump products for real system solutions. We have an extensive offering of pumps and related products serving the plumbing, industrial, commercial, municipal, decorative water, utility and dewatering markets. We manufacture submersible sump, effluent, sewage, grinder, cutter, non-clog, fountain and dewatering pumps and frame mounted self-priming and end-suction pumps.

Learn more about us here: https://www.powerflopumps.com/

About Us

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

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