The location for this position is virtual/remote
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Associate GDCM Deployment Communications Opening Hotels , you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Deployment and Change Management team reporting to the Manager GDCM Deployment Communications Opening Hotels, you will support projects including successful deployment of Hilton's technology systems at new hotel openings and conversions.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Serve as a primary contact for hotel management and owners' representatives throughout multiple stages of the opening process, to ensure seamless coordination and communication for the hardware ordering process.
Demonstrate leadership and initiative by identifying internal training gaps, contributing to improved documentation, and helping enhance overall team efficiency and knowledge sharing.
Apply working knowledge of Hilton's standard networking topography, offering technical insight and guidance to ensure infrastructure readiness and compliance.
How you will collaborate with others:
Collaborate with vendors and hotel contacts to manage equipment procurement, track shipments, and monitor task completion using project tracking tools to uphold timelines and deliverables.
Provide proactive support to Associates and Contracting Analysts, using your experience to guide others, and share best practices.
What deliverables you will take ownership of:
Demonstrate senior-level ownership and initiative, taking responsibility for complex deployments and being a subject matter expert. While not a managerial role, you are expected to lead by example-supporting team members, fostering collaboration, and driving continuous improvement across processes and documentation.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
Three (3) years of professional work experience in Technology or related field
Two (2) years of experience supporting Technology system implementations or deployments
Experience with general IT support and deployment
Familiarity with SharePoint and Salesforce platforms
Willing to travel up to 10%
It would be useful if you have:
Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience
Five (5)years of professional work experience in Technology or related field
Experience working in a hospitality or hotel technology environment
Familiarity with Hilton Property Management Systems (PMS) and PEP systems
Working knowledge of Hilton's IT standards
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it's like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\Accommodation\and\Accessibility\Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), ?a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $65,000 - $95,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE
Job: Technology Operations
Title: Senior Associate GDCM Deployment Communications Opening Hotels
Location: null
Requisition ID: COR015G6
EOE/AA/Disabled/Veterans
