Senior Business Travel and Luxury Leisure Sales Manager

Hyatt • Austin, TX • 6h ago

Description:

The Driskill Hotel opened its doors in 1886 as one of the most luxurious Texas hotels in its day. Since its opening the hotel has been an integral part of the fabric in the city of Austin. With uniquely historic rooms and approximately 16,500 square feet of meeting The Driskill has been a gathering place for a wide variety of events since it's opening 139 years ago. The Senior Business Travel and Luxury Leisure Sales Manager is responsible for driving revenue growth within the business travel and leisure travel segments by building and managing strong relationships with travel agencies, corporate travel managers, tour operators, wholesalers, and key industry partners. This role focuses on proactively promoting the hotel's services and experiences while identifying new business opportunities to maximize room nights and overall revenue. We are seeking a results-oriented sales professional with a passion for hospitality and proven ability to cultivate lasting client partnerships.

Responsibilities include, but not limited to selling guest rooms and Hyatt services to transient market customers through corporate accounts, travel agencies, individual travel and wholesale groups.

Key Responsibilities:

Develop and implement strategic sales plans to increase market share and achieve room night and revenue targets

Manage current accounts, build, nurture, and maintain strong relationships with travel agencies, tour operators, entertainment key accounts, online travel agencies (OTAs), and wholesale partners.

Conduct regular client visits, property tours, and sales presentations to showcase the hotel's offerings and drive bookings.

Identify and pursue new business opportunities in both domestic and international leisure markets.

Represent the hotel at key industry trade shows, roadshows, and networking events to expand the hotel's market presence.

Negotiate rates, contracts, and packages with accounts to secure individual and group bookings.

Monitor market conditions and competitor activities to adjust sales strategies proactively.

Collaborate closely with Revenue Management and Marketing teams to create targeted promotions, packages, and seasonal offers that drive leisure segment growth.

Maintain up-to-date records of sales activities, client interactions, and account management in the hotel's CRM system.

Prepare regular reports on sales performance, business pipeline, and market trends.

Engage with on-site team members to ensure seamless guest experience (reservation details, welcome amenity/card, room @type etc.)

Collaborate with the sales and event team to identify additional business opportunities

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment

Knowledge of key accounts and agencies within the business travel and luxury travel segments

Proven track record of consistently achieving or exceeding sales targets.

Excellent communication, negotiation, and relationship-building skills.

A minimum of 3-5 years of demonstrated success in business travel or leisure sales

Must be proficient in general computer knowledge, Hotelligence, Agency 360, Lanyon, and salesforce.com

Willingness and ability to travel for client meetings, trade shows, and industry events.

Prefer selling, negotiating, business writing and presentation skills training

Community involvement and/or professional association is highly regarded

Primary Location: US-TX-Austin

Organization: The Driskill

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: AUS009924

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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