Account Director (Group Retiree Solutions)

CVS Health • Phoenix, AZ • 1d ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary :

As an Account Director, you will serve as the senior level liaison for clients within their group retiree line of business. This is an excellent opportunity to interface with Executive Leadership both internally and externally As a seasoned healthcare sales professional, you will use your years of expertise to grow our business through retention, and offering cost saving solutions to existing clients. You will accomplish this through:

Leading the strategic account team (including account management, clinical and operations) as the quarterback and have full ownership for client satisfaction and service delivery.

Developing and delivering quarterly and annual reporting to clients on their drug trend and financial performance and facilitates in identifying client cost-saving opportunities.

Offering cost saving solutions by utilizing your consultative selling skills while recommending CVS Health solutions to meet key client needs.

Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners such as underwriting, analytics and EGWP actuarial services.

Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovation pharmacy benefit plan designs benefiting both the client and CVS Health.

Your success as an Account Director will be driven by your ability to retain your assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. Your understanding of the Medicare regulations, commercial Benefits and the differences in plan administration and member experience between the two, as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as an Account Director will position CVS Health for long term growth in the competitive PBM marketplace.

This position has the ability to work remotely within major metropolitan areas or in a Corporate Hub. You must have ability to travel up to 40 percent of the time. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

Required Qualifications :

7+ years of strong experience in areas such as PBM or health plan account management, account services, implementation, Medicare, and/or related sales.

Must possess a valid and current driver's license.

Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured.

Education :

HS Diploma/GED required

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,400.00 - $126,582.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/14/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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