Front Desk Receptionist

America's Best • Dekalb, IL • 2d ago

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com (https://www.americasbest.com/about-us) .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed!

What would you do? - The Specifics

Ensures high quality customer service while following all safety protocols.

Ensures a smooth flow of customers through the store.

Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.

Processes and understands managed care plans while obtaining document information from the insurance company as needed.

Provides customers basic and accurate information.

Schedules and confirms appointments, follow-up visits and classes.

Files all patient records daily and pulls patient files for the next day's appointments.

Checks order status and notifies customers when orders are in or of any delays.

Keeps reception area tidy and presentable with all necessary materials.

Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.

Participates in regularly scheduled mandatory communication meetings.

Are you the right fit? - The Suitable Talent

Experience as a Receptionist, Front Office Representative or similar role preferred but not required.

0-2 years related experience or training preferred.

Experience handling multiple phone lines preferred.

Strong customer service skills required

Strong organizational skills required

Education: High School Diploma or equivalent.

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Salary Range: $15.00 - $18.08 per hour

Similar Jobs

Restaurant General Manager

Taco Bell • Belvidere, IL • 13h ago

Retail & Hospitality

Summary: As Restaurant General Manager at Team Lyders, you will manage one of our restaurants within our brand standards and policies. Your role will ensure customer satisfaction, profit maximization, and a vibrant, moti...

13h ago

Go to Apply

Automotive Assistant & Service Managers

Mavis Tires & Brakes at Discount Prices • Batavia, IL • 3d ago

Retail & Hospitality

Batavia, IL, USA | Hourly | 40000-65000 per year | Full Time Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Disco...

3d ago

Go to Apply

Junior Buyer

Catalyst Acoustics Holdings • North Aurora, IL • 3d ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13090785 \ Position Title: Junior Buyer\ Requisition Id: 1536\ Worker Category: Fu...

3d ago

Go to Apply

Assistant Manager - Restaurant

Love's Travel Stops & Country Stores • Hampshire, IL • 5d ago

Retail & Hospitality

Benefits: ? Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Dev...

5d ago

Go to Apply

Retail Relationship Banker

BMO Financial Group • South Elgin, IL • 1w ago

Retail & Hospitality

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively wit...

1w ago

Go to Apply

Retail Sales Supervisor

Harbor Freight Tools • Dekalb, IL • 1w ago

Retail & Hospitality

170989BRPosting Title:Retail Sales SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and...

1w ago

Go to Apply

Assistant Operations Manager - Warehousing

Ryder System • Dekalb, IL • 1w ago

Retail & Hospitality

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : We are immediately hiring an Assistant Operations Manager in DeKalb, IL for o...

1w ago

Go to Apply

Maintenance/Electrical Technician

Central Wire • Union, IL • 1w ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13071722 6509 Olson Rd Union, IL 60180 Job Title: Maintenance/Electrical Technicia...

1w ago

Go to Apply

Supervisor, Production - Food Manufacturing

Sysco • Hampshire, IL • 2w ago

Retail & Hospitality

JOB SUMMARY The production supervisor is responsible for the planning, scheduling and directing the work efforts of the production operations department of the facility in an effort to meet and/or exceed, productivity, s...

2w ago

Go to Apply

Shift Lead

Walgreens • Batavia, IL • 2w ago

Retail & Hospitality

Job Description: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Resp...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.