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Billing & Customer Service Specialist

Kelly Services • Virginia, MN • 3d ago

Job Title: Billing & Customer Service Specialist

Location: Virginia, MN

Job Type: Temporary (~6 months) | Onsite

Pay Rate: $28.69/hr

Hours: Monday-Friday, 8:00 AM - 4:30 PM

Job Description:

Are you detail-oriented, customer-focused, and looking for a role that makes an impact in your community? We are seeking a Billing & Customer Service Specialist to join our team for approximately six months.

Key Responsibilities:

Upload and download electronic meter reading files as needed.

Provide courteous and efficient service to customers and employees, explaining policies, handling complaints, and resolving discrepancies.

Receive and process cash, checks, credit card, and electronic payments for utility bills, deposits, and merchandise; prepare daily deposits and electronic ACH files; reconcile cash receipts.

Compare, check, and verify data with speed and accuracy to identify errors.

Answer incoming telephone and radio calls; assist customers with billing and service questions.

Enter Accounts Receivable invoices and credit memos into the system; print and review reports, statements, and prepare mailings.

Perform other related duties as assigned.

Qualifications:

Strong attention to detail and accuracy.

Excellent customer service and communication skills.

Comfortable handling cash and electronic payments accurately.

Experience with data entry and basic accounting or billing systems preferred.

If you're ready to make a difference while gaining hands-on experience in billing and customer service, we'd love to hear from you!

P1 #CB

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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