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These behavioral and job function core competencies reflect a Social Caseworker III expectations. All behavioral and job function core competencies of a Social Caseworker I and II must be present to be considered for a Social Caseworker III.
PERSONAL EFFECTIVENESS
Open to new ideas and ways of doing things.
Is willing to take on new, unexpected assignments with a positive intent.
Takes initiative to share new learnings with team members and supervisor.
Keeps abreast of and discusses trends in Adult Protection.
Recognizes and takes ownership of situations/work products that are done inaccurately and proactively takes measures to correct.
Encourages and motivates peers, especially during difficult times.
Remains optimistic and persistent even under adversity.
Understands how stress impacts work performance and strives to prevent stress from impacting work outcomes by proactively managing stress.
COMMUNICATION
Skilled in adapting communication styles that matches the communication styles of families, coworkers, and other professionals. Openly and non-judgmentally receives information that results in mutual understanding and positive outcomes when working with others.
Confidently presents well organized and relevant information during court testimony and other professional meetings.
Able to convene, lead, and participate effectively in meetings and workgroups.
Uses solution focused language, communicates and displays respect and understanding, and conveys purposeful information that can be understood.
Mindful of how others may interpret verbal and non-verbal communication and adapts communication style accordingly.
WORK EFFECTIVENESS
Able to understand and effectively prioritize tasks and make decisions in accordance with team, agency, family, and community demands.
Intentionally striving for quality, accurate, complete and timely casework.
Effectively and consistently meets workload expectations even when stress and work pressure is high.
Always willing to learn and use new tools, new technology, and processes as they are introduced to the program.
Will often propose improvements to forms or processes to simplify practices.
CUSTOMER SERVICE
Able to take responsibility for own biases, missteps, and mistakes.
Ability to understand and convey agency decisions, policies, and direction when discussing concerns from clients, colleagues, and the community.
Culturally knowledgeable about concepts and processes and how these intersect with social work concerns.
Actively builds partnerships with, families, community partners, collaterals, and colleagues.
Often goes the extra mile in responding to families' and colleagues needs.
Effectively manages indifferences and encourages lessons learned rather than criticizing, in order to raise confidence levels and to generate a sense of teamwork among clients, colleagues, and supervisor.
Job Function Core Competencies
CRITICAL EVALUATION
Seeks collaborative effort with colleagues or supervisor when additional perspectives/insights are needed on a case.
Demonstrates exceptional skill and creativity in to generate and evaluate alternative solutions.
Willing to adjust direction when new information is discovered.
Helps team members by providing new perspectives and alternative solutions in their cases.
RELATING TO OTHERS
Mitigates conflict while maintaining empathy and sensitivity to others in the process.
Open to feedback and sees conflict as learning opportunities and shares effective resolution skills with others.
Helps team members network with community partners or build their interpersonal capability.
Proactively offers assistance and support to colleagues in difficult situations.
Effectively manages emotions so that quality of workor professionalism is not impacted when dealing with others.
PROFESSIONAL EXPERTISE
Actively applies learned concepts, models, and theories in Adult Protection practice.
Demonstrates various strategies to deal with complex family and/or system issues.
Actively engages clients and families/supports to identify personal and family strengths, extended family networks, and community/ neighborhood resources to ensure client safety and promote constructive change.
Expertly uses casework strategies to help clients address underlying issues to move towards and become invested in behavioral change activities
Minimum Requirements:
MINIMUM QUALIFICATIONS REQUIRED:
EDUCATION:
A bachelor's degree from an accredited institution with a major in a human behavior science field, or a degree with 30 semester hours, or 45 quarter hours, of course work in development of human behavior, child development, family intervention techniques, diagnostic measures or therapeutic techniques such as social work, psychology, sociology, guidance and counseling, and/or child development; and,
One (1) year of professional caseworker, case management, or human services experience in a public or private human services agency; OR, c. A bachelor's of social work degree and successful completion of an approved field placement in a county department of human services; or, d. A master's degree in social work or a human behavioral science field.
EXPERIENCE:
Have four years of Adult Protection Social Casework experience.
Two years of Mesa County Adult Protection Experience as a Social Caseworker II.
Must be approved by Adult Protection Leadership.
May not be on a Corrective Action of Performance Improvement Plan for a period of two years or a Verbal Coaching Agreement for a period of one year unless approved by Adult Protection Leadership
Supplemental Information:
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:
This position requires standing, stooping, sitting, bending, twisting, and lifting up to 10 pounds.
Work is generally confined to a standard office environment.
Occasional exposure of work time to hazardous situations which involve physically violent persons, interviewing mentally or emotionally disturbed persons or bodily injury from biohazards, infections, or blood-borne pathogens.
Work involves a considerable period of time (20-40%) away form a standard office environment, much of which consists of driving to, and from home visits and collateral contacts and in transporting children and clients. At times more than normal physical exertion is required in transporting children. Work may occur in situations in which incumbent is threatened with physically harm by hostile, angry clients.
In compliance with the Equal Pay for Equal Work Act the following items can be used as a determining factor in the starting and ongoing wage of an employee working in this position:
A seniority system that rewards employees based on length of employment.
A merit system that rewards employees for exceptional job performance.
Education, training, or experience to the extent that they are reasonably related to the work in question.
Another factor related to job performance or business operations, such as paying a shift differential to workers on less popular shifts
This position includes is eligible for the Mesa County benefits package which includes the following:
Medical
Dental
Vision
Retirement
Paid Sick Leave & Vacation Leave
Life Insurance
Long Term Disability
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Agency
Mesa County
Address
544 Rood Ave
Grand Junction, CO 81501
Phone
970- 244 - 1856
Website
http://www.mesacounty.us
