Banquet Server - One World Observatory

ASM Global • United States, United States • 1d ago

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Banquet Server is responsible for delivering and serving food and/or beverage items to catering clientele in a friendly, courteous and timely manner with the ultimate goal of total guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Set banquet/event tables to meet the function specifications

Set/display food and beverages on banquet/event tables

Serve food, beverage, and accompaniments to banquet/event clientele in a friendly and courteous manner - with total guest satisfaction always front-of-mind

Quietly remove chinaware, glassware and silverware from meal area

Deliver dirty chinaware, silverware, and glassware to the appropriate kitchen's dish washing station

Deliver necessary/required equipment and beverages from storage areas to event location(s)

Return equipment, unused beverages, and soiled linen to appropriate storage locations in a neat and organized manner

Perform general cleaning tasks in accordance with health and safety standards

Keep work area clean and organized - always

Organize banquet/event storage areas

Attend all mandatory meetings

Perform other duties as assigned by leadership

SUPERVISORY RESPONSIBILITIES

n/a

Q UALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

EDUCATION AND/OR EXPERIENCE

Must be at least 18 years old

Must have ServSafe Food Handler certification

Minimum of two (2) years' experience as a server in a fast-paced, upscale food and beverage establishment

Extensive knowledge of drink recipes

SKILLS AND ABILITIES

Ability to strictly adhere to company uniform standards, including the ability to maintain personal hygiene and a well-groomed appearance, in accordance with policy, at all times

Mastery of and fluency in the English language - a must

Excellent verbal and written communication skills

Ability to effectively listen and take direction/instruction

Ability to effectively communicate with team members and guests

Conversant in multiple languages - a plus

Must have a working email that is checked frequently for changes/updates to shifts as well as other company-related information

Must be naturally personable, friendly, and welcoming

Must possess the highest level of demonstrable professionalism and customer service

Must possess excellent knowledge of service standards, guest relations, and etiquette

Ability to work extended hours and flexible shifts including mornings, nights, weekends and holidays

Ability to remember, recite, and promote the variety of menu items

A natural willingness and drive to exceed the guest expectations

Ability to effectively listen and take direction from supervisors

Ability to work independently or as part of a team during set up and execution of service

Ability to follow and encourage the team to follow all safety policies and procedures, including but not limited to looking for and reporting all unsafe work conditions

Complete company-wide safety training and any additional job specific safety training

Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you

Ability to lift items weighing up to 50 pounds on a continuous basis

COMPENSATION

$33.00/hour + 401(k) plan.

WORKING CONDITIONS

Location: On Site (One World Observatory, New York City)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note : The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends | ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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